Foley & Corinna Bag Sample Sale - Page 25 - Designer Handbag & Purse Chat.. The Bag Forum

JessLR · July 6th, 2008, 07:09 AM

Quote:

Originally Posted by lilstrlett

I made one because it's been 3 weeks since I bought the bag and it still says pending shipment. On the complain form it asks what you want the company/business to do about your problem, and I told them that they should make a disclaimer telling their customers that it may take 1 month to receive their item, and that express shipping may not make the item any faster to get. I also told them they need to explain their short shipping policy. I suggested that they do these things upon checkout, so the customer has an option of whether they want to agree to those terms or not, in case they want to cancel their order. If someone just happened to find their site and didn't have people to tell them about the shipping, then they would think their item got lost, or they got taken for their money.

Zombiegirl · July 6th, 2008, 07:29 AM

Actually it had only been 2 weeks on Friday the 4th, this Friday will make 3.

I know when we are waiting for something even an additional day or two can make a huge difference. (I am very impatient!!)
I have my fingers crossed that this is the week we will see our bags!!

I do agree with everyone that they should be more upfront when you place the order and let you know that it can take up to a month instead of 5-7 days!!!!
I personally do not plan on ordering from them again, because everyday it is the same story, "It will ship out today.". And then the next day the same exact story!!

Let's just keep telling ourselves that a good thing is worth waiting for!

lilstrlett · July 6th, 2008, 11:33 AM

If I had known in advance that it would take a month to get the bag, then it would have been fine, and I would expect it to take a long time, but because they don't tell you anything, it makes me mad.

lilstrlett · July 6th, 2008, 11:36 AM

Oh, and bRs was saying how they haven't received any complaints in the last 36 months, well I saw on their sire that they created a page for them on the BBB website on 7/1, so they're brand new to it. I'm sure there would be more complaints if they had been on there longer, and also if people knew to go there to complain.

Jennifer · July 6th, 2008, 11:41 AM

... 10 business days. (minus the 4th - holiday).

lilstrlett · July 6th, 2008, 01:52 PM

Is that how long it's going to be before we get them Jen?

Jennifer · July 6th, 2008, 06:36 PM

^ Hopefully not! lol. We ordered the bags on June 20th, since it's been exactly 10 business days so far. Seems like forever

vuittongirlxoxo · July 6th, 2008, 07:50 PM

I got an email on Friday saying that my Smashbox order shipped out, but I am sure it didn't get very far since it was a holiday.

I have never ordered anything on Haute Look prior to my Smashbox and F+C orders, but I kinda got the hint from what everyone said on here that their shipping sucked. Luckily, I just got standard shipping. They really should put a disclaimer on their site or fix their shipping. I know they have a lot of orders, but I can't imagine them being that backed up. It doesn't take that long to ship something, jeez!

boysRsmelly · July 7th, 2008, 12:05 PM

Is anyone else having problems with Haute Look's website? I wanted to check my order status even though they haven't sent me an e-mail yet, but their website seems like its down or something (the server keeps timing out when trying to load the page).

Jennifer · July 7th, 2008, 12:16 PM

UPDATE: OMFG I AM MAD! So I just called hautelook... and she told me that many of the bags were shortshipped... but she doesn't know which ones!!!

lilstrlett · July 7th, 2008, 12:17 PM

Check again bRS -I found this when I went there:

Which led to this:

FINALLY!!

Jennifer · July 7th, 2008, 12:18 PM

what the f*ck! i just checked mine and it hasn't sent out yet. so was mine shortshipped?!! this will be the 2nd time that this has happened to me.

i need answers.

lilstrlett · July 7th, 2008, 12:23 PM

UGH I never ordering from them again - I bet I will get the wrong thing, too

call again and see what they say - tell them someone you know has a tracking number and you don't, and ask what that means

boysRsmelly · July 7th, 2008, 12:29 PM

lilstrlett - It's letting me on the site now... but it still says shipment is pending.

If they short shipped my bag I am going to be furious!

Jennifer · July 7th, 2008, 12:31 PM

I feel so annoying, lol. I called again and the person said that they have the bags and they are in the process of packing them up and sending them out. Which is why lilstrlett got her tracking # and everything.

Gosh, I really hope mine wasn't shortshipped.

(off topic. did you guys check out the vix sale? there are some cute swimsuits. lol)

July 6th, 2008, 07:29 AM	#362 (permalink)
Zombiegirl Moderator Join Date: Oct 2007 Posts: 6,740	Re: Foley & Corinna Bag Sample Sale Actually it had only been 2 weeks on Friday the 4th, this Friday will make 3. I know when we are waiting for something even an additional day or two can make a huge difference. (I am very impatient!!) I have my fingers crossed that this is the week we will see our bags!! I do agree with everyone that they should be more upfront when you place the order and let you know that it can take up to a month instead of 5-7 days!!!! I personally do not plan on ordering from them again, because everyday it is the same story, "It will ship out today.". And then the next day the same exact story!! Let's just keep telling ourselves that a good thing is worth waiting for! __________________ Sign up for the Chicago TBF Meet! Click here for the tBF Holiday Gift Exchange!

July 6th, 2008, 11:33 AM	#363 (permalink)
lilstrlett goldie Join Date: Feb 2008 Location: Richmond, VA Posts: 2,117	Re: Foley & Corinna Bag Sample Sale If I had known in advance that it would take a month to get the bag, then it would have been fine, and I would expect it to take a long time, but because they don't tell you anything, it makes me mad. __________________ Always in search of my next

July 6th, 2008, 11:36 AM	#364 (permalink)
lilstrlett goldie Join Date: Feb 2008 Location: Richmond, VA Posts: 2,117	Re: Foley & Corinna Bag Sample Sale Oh, and bRs was saying how they haven't received any complaints in the last 36 months, well I saw on their sire that they created a page for them on the BBB website on 7/1, so they're brand new to it. I'm sure there would be more complaints if they had been on there longer, and also if people knew to go there to complain. __________________ Always in search of my next

July 6th, 2008, 11:41 AM	#365 (permalink)
Jennifer Administrator Join Date: Oct 2005 Location: Emerald City Posts: 12,465	Re: Foley & Corinna Bag Sample Sale ... 10 business days. (minus the 4th - holiday). __________________ '09 TBF Meet in Chicago! Bag Bliss & The Fashion Row sign up: Holiday Gift Exchange

July 6th, 2008, 01:52 PM	#366 (permalink)
lilstrlett goldie Join Date: Feb 2008 Location: Richmond, VA Posts: 2,117	Re: Foley & Corinna Bag Sample Sale Is that how long it's going to be before we get them Jen? __________________ Always in search of my next

July 6th, 2008, 06:36 PM	#367 (permalink)
Jennifer Administrator Join Date: Oct 2005 Location: Emerald City Posts: 12,465	Re: Foley & Corinna Bag Sample Sale ^ Hopefully not! lol. We ordered the bags on June 20th, since it's been exactly 10 business days so far. Seems like forever __________________ '09 TBF Meet in Chicago! Bag Bliss & The Fashion Row sign up: Holiday Gift Exchange

July 6th, 2008, 07:50 PM	#368 (permalink)
vuittongirlxoxo MiSS CASSANDRA Join Date: May 2008 Location: Made in Italy Posts: 2,589	Re: Foley & Corinna Bag Sample Sale I got an email on Friday saying that my Smashbox order shipped out, but I am sure it didn't get very far since it was a holiday. I have never ordered anything on Haute Look prior to my Smashbox and F+C orders, but I kinda got the hint from what everyone said on here that their shipping sucked. Luckily, I just got standard shipping. They really should put a disclaimer on their site or fix their shipping. I know they have a lot of orders, but I can't imagine them being that backed up. It doesn't take that long to ship something, jeez! __________________ Cassandra WiSHLiST lv damier neverfull mm lv monogram denim neo cabby gm in black ysl y-mail tote in black chanel classic flap in caviar chanel classic caviar medallion tote balenciaga giant city in charcoal grey

July 7th, 2008, 12:05 PM	#369 (permalink)
boysRsmelly Moderator and Blogger Join Date: Sep 2006 Posts: 5,938	Re: Foley & Corinna Bag Sample Sale Is anyone else having problems with Haute Look's website? I wanted to check my order status even though they haven't sent me an e-mail yet, but their website seems like its down or something (the server keeps timing out when trying to load the page). __________________ Holiday Gift Exchange! Click Here For Details! My Blog Posts

July 7th, 2008, 12:16 PM	#370 (permalink)
Jennifer Administrator Join Date: Oct 2005 Location: Emerald City Posts: 12,465	Re: Foley & Corinna Bag Sample Sale UPDATE: OMFG I AM MAD! So I just called hautelook... and she told me that many of the bags were shortshipped... but she doesn't know which ones!!! __________________ '09 TBF Meet in Chicago! Bag Bliss & The Fashion Row sign up: Holiday Gift Exchange

July 7th, 2008, 12:17 PM	#371 (permalink)
lilstrlett goldie Join Date: Feb 2008 Location: Richmond, VA Posts: 2,117	Re: Foley & Corinna Bag Sample Sale Check again bRS -I found this when I went there: Which led to this: FINALLY!! __________________ Always in search of my next

July 7th, 2008, 12:18 PM	#372 (permalink)
Jennifer Administrator Join Date: Oct 2005 Location: Emerald City Posts: 12,465	Re: Foley & Corinna Bag Sample Sale what the fck! i just checked mine and it hasn't sent out yet. so was mine shortshipped?!! this will be the 2nd time that this has happened to me. i need answers. __________________ '09 TBF Meet in Chicago!* Bag Bliss & The Fashion Row sign up: Holiday Gift Exchange

July 7th, 2008, 12:23 PM	#373 (permalink)
lilstrlett goldie Join Date: Feb 2008 Location: Richmond, VA Posts: 2,117	Re: Foley & Corinna Bag Sample Sale UGH I never ordering from them again - I bet I will get the wrong thing, too call again and see what they say - tell them someone you know has a tracking number and you don't, and ask what that means __________________ Always in search of my next

July 7th, 2008, 12:29 PM	#374 (permalink)
boysRsmelly Moderator and Blogger Join Date: Sep 2006 Posts: 5,938	Re: Foley & Corinna Bag Sample Sale lilstrlett - It's letting me on the site now... but it still says shipment is pending. If they short shipped my bag I am going to be furious! __________________ Holiday Gift Exchange! Click Here For Details! My Blog Posts

July 7th, 2008, 12:31 PM	#375 (permalink)
Jennifer Administrator Join Date: Oct 2005 Location: Emerald City Posts: 12,465	Re: Foley & Corinna Bag Sample Sale I feel so annoying, lol. I called again and the person said that they have the bags and they are in the process of packing them up and sending them out. Which is why lilstrlett got her tracking # and everything. Gosh, I really hope mine wasn't shortshipped. (off topic. did you guys check out the vix sale? there are some cute swimsuits. lol) __________________ '09 TBF Meet in Chicago! Bag Bliss & The Fashion Row sign up: Holiday Gift Exchange

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