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July 6th, 2008, 06:09 AM
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#361 (permalink)
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♥ Moderator
Join Date: Oct 2007
Posts: 9,833
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Re: Foley & Corinna Bag Sample Sale
Quote:
Originally Posted by lilstrlett
I made one because it's been 3 weeks since I bought the bag and it still says pending shipment. On the complain form it asks what you want the company/business to do about your problem, and I told them that they should make a disclaimer telling their customers that it may take 1 month to receive their item, and that express shipping may not make the item any faster to get. I also told them they need to explain their short shipping policy. I suggested that they do these things upon checkout, so the customer has an option of whether they want to agree to those terms or not, in case they want to cancel their order. If someone just happened to find their site and didn't have people to tell them about the shipping, then they would think their item got lost, or they got taken for their money.
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July 6th, 2008, 06:29 AM
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#362 (permalink)
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Mod Squad
Join Date: Oct 2007
Location: Halloween♥town!
Posts: 13,790
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Re: Foley & Corinna Bag Sample Sale
Actually it had only been 2 weeks on Friday the 4th, this Friday will make 3. 
I know when we are waiting for something even an additional day or two can make a huge difference. (I am very impatient!!)
I have my fingers crossed that this is the week we will see our bags!!
I do agree with everyone that they should be more upfront when you place the order and let you know that it can take up to a month instead of 5-7 days!!!!
I personally do not plan on ordering from them again, because everyday it is the same story, "It will ship out today.". And then the next day the same exact story!! 
Let's just keep telling ourselves that a good thing is worth waiting for! 
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July 6th, 2008, 10:33 AM
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#363 (permalink)
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goldie
Join Date: Feb 2008
Location: River City
Posts: 3,927
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Re: Foley & Corinna Bag Sample Sale
If I had known in advance that it would take a month to get the bag, then it would have been fine, and I would expect it to take a long time, but because they don't tell you anything, it makes me mad.
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July 6th, 2008, 10:36 AM
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#364 (permalink)
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goldie
Join Date: Feb 2008
Location: River City
Posts: 3,927
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Re: Foley & Corinna Bag Sample Sale
Oh, and bRs was saying how they haven't received any complaints in the last 36 months, well I saw on their sire that they created a page for them on the BBB website on 7/1, so they're brand new to it. I'm sure there would be more complaints if they had been on there longer, and also if people knew to go there to complain.
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July 6th, 2008, 10:41 AM
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#365 (permalink)
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another user.
Join Date: Oct 2005
Location: Seattle!
Posts: 18,148
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Re: Foley & Corinna Bag Sample Sale
... 10 business days. (minus the 4th - holiday).  |
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July 6th, 2008, 12:52 PM
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#366 (permalink)
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goldie
Join Date: Feb 2008
Location: River City
Posts: 3,927
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Re: Foley & Corinna Bag Sample Sale
Is that how long it's going to be before we get them Jen?
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July 6th, 2008, 05:36 PM
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#367 (permalink)
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another user.
Join Date: Oct 2005
Location: Seattle!
Posts: 18,148
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Re: Foley & Corinna Bag Sample Sale
^ Hopefully not! lol. We ordered the bags on June 20th, since it's been exactly 10 business days so far. Seems like forever |
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July 6th, 2008, 06:50 PM
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#368 (permalink)
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♥ Cassandra ♥ Moderator ♥
Join Date: May 2008
Location: land of vuitton
Posts: 7,014
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Re: Foley & Corinna Bag Sample Sale
I got an email on Friday saying that my Smashbox order shipped out, but I am sure it didn't get very far since it was a holiday.
I have never ordered anything on Haute Look prior to my Smashbox and F+C orders, but I kinda got the hint from what everyone said on here that their shipping sucked. Luckily, I just got standard shipping. They really should put a disclaimer on their site or fix their shipping. I know they have a lot of orders, but I can't imagine them being that backed up. It doesn't take that long to ship something, jeez! 
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July 7th, 2008, 11:05 AM
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#369 (permalink)
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Moderator and Blogger
Join Date: Sep 2006
Posts: 9,814
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Re: Foley & Corinna Bag Sample Sale
Is anyone else having problems with Haute Look's website? I wanted to check my order status even though they haven't sent me an e-mail yet, but their website seems like its down or something (the server keeps timing out when trying to load the page).  |
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July 7th, 2008, 11:16 AM
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#370 (permalink)
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another user.
Join Date: Oct 2005
Location: Seattle!
Posts: 18,148
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Re: Foley & Corinna Bag Sample Sale
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July 7th, 2008, 11:17 AM
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#371 (permalink)
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goldie
Join Date: Feb 2008
Location: River City
Posts: 3,927
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Re: Foley & Corinna Bag Sample Sale
Check again bRS -I found this when I went there:
Which led to this:
FINALLY!!
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July 7th, 2008, 11:18 AM
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#372 (permalink)
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another user.
Join Date: Oct 2005
Location: Seattle!
Posts: 18,148
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Re: Foley & Corinna Bag Sample Sale
what the f*ck! i just checked mine and it hasn't sent out yet. so was mine shortshipped?!! this will be the 2nd time that this has happened to me.
i need answers.  |
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July 7th, 2008, 11:23 AM
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#373 (permalink)
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goldie
Join Date: Feb 2008
Location: River City
Posts: 3,927
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Re: Foley & Corinna Bag Sample Sale
UGH I never ordering from them again - I bet I will get the wrong thing, too
call again and see what they say - tell them someone you know has a tracking number and you don't, and ask what that means
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July 7th, 2008, 11:29 AM
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#374 (permalink)
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Moderator and Blogger
Join Date: Sep 2006
Posts: 9,814
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Re: Foley & Corinna Bag Sample Sale
lilstrlett - It's letting me on the site now... but it still says shipment is pending. If they short shipped my bag I am going to be furious! |
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July 7th, 2008, 11:31 AM
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#375 (permalink)
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another user.
Join Date: Oct 2005
Location: Seattle!
Posts: 18,148
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Re: Foley & Corinna Bag Sample Sale
I feel so annoying, lol. I called again and the person said that they have the bags and they are in the process of packing them up and sending them out. Which is why lilstrlett got her tracking # and everything.
Gosh, I really hope mine wasn't shortshipped.
(off topic. did you guys check out the vix sale? there are some cute swimsuits. lol)
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