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July 3rd, 2008, 01:01 PM
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#346 (permalink)
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Mod Squad
Join Date: Oct 2007
Location: Halloween♥town!
Posts: 13,790
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Re: Foley & Corinna Bag Sample Sale
I will not order from Hautelook again!
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Christmas *Wish* List
LV Damier Speedy
Balenciaga Cuff bracelet
GH Balenciaga (?)
Tiffany & Co. Key pendant
Tiffany & Co. chain
Frye Maxine Trapunto boots
$$ for the "Bag Fund"
Marc Jacobs Lola perfume
Sheepskin rugs [x]
More TBA...
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July 3rd, 2008, 08:52 PM
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#347 (permalink)
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Bag Fan Newbie
Join Date: Jun 2008
Location: Laguna Beach, Ca
Posts: 23
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Re: Foley & Corinna Bag Sample Sale
So I just rec'd my Smashbox order today but still "pending shipment" on my F + C bag. It really shouldn't take this long to ship orders! 5-7 days, o.k. but pushing 3 weeks is really bad. I don't think i'll order from them again either. I just wish that they were honest when you call. Yesterday when I called (again), the girl told me it would be shipped today, uhh still nothing! I guess what bugs me most is that they were super quick to charge my credit card but dragging their feet on getting orders out.
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July 4th, 2008, 12:41 PM
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#348 (permalink)
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♥ Moderator
Join Date: Oct 2007
Posts: 9,833
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Re: Foley & Corinna Bag Sample Sale
Wow, their shipping is HORRIBLE!!! I don't think I'd ever order from them...the only exception would to score a bag...but that is it!
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July 4th, 2008, 07:01 PM
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#349 (permalink)
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goldie
Join Date: Feb 2008
Location: River City
Posts: 3,927
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Re: Foley & Corinna Bag Sample Sale
I understand that they have a unique business with a lot of items, and a lot of customers, but they need to figure out a better way to do the shipping thing. It's annoying, and I will never buy from them again
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Just trying to save.
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July 4th, 2008, 07:23 PM
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#350 (permalink)
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Moderator and Blogger
Join Date: Sep 2006
Posts: 9,814
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Re: Foley & Corinna Bag Sample Sale
^^^ I wouldn't care as much if they would just be honest about it. Even their website says that they will get the items from the company and then ship them out to the customers within 5-7 days. Why can't they just tell people that it will take like 3 weeks? Then if they don't want to wait that long, then they know not to order anything from them.
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July 4th, 2008, 07:33 PM
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#351 (permalink)
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another user.
Join Date: Oct 2005
Location: Seattle!
Posts: 18,148
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Re: Foley & Corinna Bag Sample Sale
Omg, you guys seriously have no idea how mad I will be if the bags are short shipped!!! I feel really bad for those who paid for overnight shipping.

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July 4th, 2008, 08:38 PM
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#352 (permalink)
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Moderator and Blogger
Join Date: Sep 2006
Posts: 9,814
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Re: Foley & Corinna Bag Sample Sale
I just looked them up with BBB. To my utter amazement, they haven't had any complaints in the last 36 months. 
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July 5th, 2008, 09:56 AM
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#353 (permalink)
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goldie
Join Date: Feb 2008
Location: River City
Posts: 3,927
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Re: Foley & Corinna Bag Sample Sale
I still have my question - does HauteChildintheCity really work there? She should know these things, and also be answering our questions and complaints
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July 5th, 2008, 11:10 AM
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#354 (permalink)
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♥ Moderator
Join Date: Oct 2007
Posts: 9,833
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Re: Foley & Corinna Bag Sample Sale
Quote:
Originally Posted by boysRsmelly
I just looked them up with BBB. To my utter amazement, they haven't had any complaints in the last 36 months. 
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Maybe someone should report them...their shipping sucks from what I've heard from you all lol. 
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July 5th, 2008, 11:39 AM
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#355 (permalink)
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goldie
Join Date: Feb 2008
Location: River City
Posts: 3,927
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Re: Foley & Corinna Bag Sample Sale
Someone may already have done that... 
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July 5th, 2008, 05:53 PM
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#356 (permalink)
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another user.
Join Date: Oct 2005
Location: Seattle!
Posts: 18,148
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Re: Foley & Corinna Bag Sample Sale
Quote:
Originally Posted by lilstrlett
Someone may already have done that... 
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Really? Where on the bbb site? I didn't see them on there...
Anyways, I'm really hoping the bags will be shipped on monday .. 
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July 5th, 2008, 06:29 PM
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#357 (permalink)
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goldie
Join Date: Feb 2008
Location: River City
Posts: 3,927
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Re: Foley & Corinna Bag Sample Sale
It hasn't posted yet...
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July 5th, 2008, 08:45 PM
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#358 (permalink)
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Moderator and Blogger
Join Date: Sep 2006
Posts: 9,814
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Re: Foley & Corinna Bag Sample Sale
Anyone else going to make a complaint?
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July 5th, 2008, 08:47 PM
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#359 (permalink)
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♥ Moderator
Join Date: Oct 2007
Posts: 9,833
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Re: Foley & Corinna Bag Sample Sale
I think you all should...maybe then something will change?
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July 5th, 2008, 09:01 PM
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#360 (permalink)
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goldie
Join Date: Feb 2008
Location: River City
Posts: 3,927
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Re: Foley & Corinna Bag Sample Sale
I made one because it's been 3 weeks since I bought the bag and it still says pending shipment. On the complain form it asks what you want the company/business to do about your problem, and I told them that they should make a disclaimer telling their customers that it may take 1 month to receive their item, and that express shipping may not make the item any faster to get. I also told them they need to explain their short shipping policy. I suggested that they do these things upon checkout, so the customer has an option of whether they want to agree to those terms or not, in case they want to cancel their order. If someone just happened to find their site and didn't have people to tell them about the shipping, then they would think their item got lost, or they got taken for their money.
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