Zombiegirl

Oh, I know!!! I called again today and they said that they have not recieved the shipment from F+C yet. They have another sale to ship out before they even get to the F+C shipment!!!! I was like what about 5-7 days??? She was like that is once we get the shipment from the company...it's 5-7 days for us to ship!
UGH!!!

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Wishlist
Content, but would love one of the following:
RM MAM
Balenciaga City
LV EPI Cassis Speedy
Coach Sabrina Satchel & Pave Skull
L.A.M.B. Chiba Sandal

'09 TBF meet in Chicago

handbagjunkie2008

Ok so I finally got through!!!! I was told the bags will be going out at the end of the week. Nothing was said about short shipping so I think we'll all get our bags! YAAAAAA!

Zombiegirl

I just got through and she said by the end of this week or the first of next week.(because of the 4th of July holiday)
She did say that they would send us an email with the tracking info.

__________________
Wishlist
Content, but would love one of the following:
RM MAM
Balenciaga City
LV EPI Cassis Speedy
Coach Sabrina Satchel & Pave Skull
L.A.M.B. Chiba Sandal

'09 TBF meet in Chicago

Jennifer

This is a little off topic, but what about the other sample sale sites? Like does the Gilt Group have a similar policy? I've never ordered from them. Do the items come straight from the brand having the sale or do the items have to be shipped to the sample sale people first then sent out?

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Jennifer

thanks for the update zomb

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lilstrlett

I mean... I know the prices are great... but I don't think I'm going to buy anything from Haute Look anymore. I'm too impatient. Plus, if I got short shipped, I wouldn't want a credit, I'd want my money back.

__________________
Always in search of my next

Zombiegirl

^^ Oh, ITA!!

__________________
Wishlist
Content, but would love one of the following:
RM MAM
Balenciaga City
LV EPI Cassis Speedy
Coach Sabrina Satchel & Pave Skull
L.A.M.B. Chiba Sandal

'09 TBF meet in Chicago

lilstrlett

Ok Haute Look is a liar, it's been 2 weeks and the bags haven't reached anyone. 15 days my "you know what". I just want my damn bag.

__________________
Always in search of my next

Jennifer

Okay I am really upset about this whole shipping situation (current frustration: f+c bag sale), but really it is not totally hautelooks fault. When we order the bags from hautelook they have to wait for the bags to be shipped to them.


One thing I am confused about. H.L. Guidelines state:
But then when you place the order it says bag will be shipped within 5-7 business days.


It's confusing.

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lilstrlett

Yeah I'm totally confused and have yet to receive a shipping notificatiion

__________________
Always in search of my next

lilstrlett

I found this today on their website:

Shipping Times
First of all, we want to thank all of you for your great feedback, improvement recommendations, and unbelievably kind comments over the past weeks.

Some of you have inquired about our relatively long shipping times. We would like to take this opportunity to explain the HauteLook concept and how Hautelook works.

HauteLook revolves around the following core principal: offering customers authentic merchandise from great brands at the best prices anywhere. HauteLook is a platform with which brands can reach you, the customer, directly. In essence, you are buying directly from the brand. This ensures no middlemen, no extra costs in the distribution channel and guarantees that you get the best price possible.How it Works
Prior to a sales event, we agree with the brand the items which are reserved for the sale. Following completion of a sale, we register all orders and confirm these with the brand by sending a list of orders. Brands then have 5-7 days to send all goods to our warehouse.

After the goods have reached our warehouse, our teams sort all items and ship the goods on to you. Depending on the shipping method you chose, your estimated arrival date is calculated from the day the product leaves our warehouse.

As a result, shipping times run between 10-14 days from the day of the sale. Unfortunately, it is not possible to get the product to you earlier without incurring a huge price increase. We continually invest into logistics and work on making our processes as efficient as possible.

We hope that the great products we offer and the prices that you pay offset the delay in shipping.

Don’t forget, you can always track your order in your “My Account” section.

__________________
Always in search of my next

Zombiegirl

They never sent me a shipment email...

__________________
Wishlist
Content, but would love one of the following:
RM MAM
Balenciaga City
LV EPI Cassis Speedy
Coach Sabrina Satchel & Pave Skull
L.A.M.B. Chiba Sandal

'09 TBF meet in Chicago

Jennifer

Me either. That's was kind of weird, especially when they told us that they were sending them out. Oh well, I guess it's not that big of a deal.. but still it would have been nice.

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lilstrlett

I never got an e-mail, and it would have been nice just to know that they got the payment, and that the item would be shipped within (#) days.

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Always in search of my next

vuittongirlxoxo

i got an email for my smashbox sample sale order, but nothing for F+C. maybe they just assume that people frequently check their accounts on their website?

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Cassandra