Since HauteLook launched in December of 2007, we've always tried to listen very closely to members like you. Until now, we have been able to accommodate much of your feedback into our existing website, but what became apparent over time is that to truly address many of the features you were requesting, we needed to do more. Today, I'm excited to announce the redesigned HauteLook website.
Improvements include:
Improved Shopping Cart Functionality: You can now purchase items from multiple sales in a single cart experience (we heard about this one a lot). In addition, we are excited to let you know that for the next 30 days you will only pay shipping on items you order from one sale. The shipping for items from additional sales in the same shopping cart is free.
Streamlined Shopping Cart Experience: Simply add an item to your cart from a sale and continue shopping. No longer do you have to go to the shopping cart and then back to the sale. You only go to the shopping cart when you're ready to check out.
Larger and Better Quality Photos: We've significantly increased the size and quality of our photographs so that you'll be able to see all the details of the items on sale.
Easier to Find Size and Color Information: You can now see which sizes and colors are available for an item at a single glance.
Easier to Use Style, Price and Size Filters: We have added item attribute filters, allowing you to quickly filter items by size, price and color and/or any combination of the three.
More Customizable Experience: We have introduced member preferences. You can now tell us which categories (women's, men's, kids and home) you would like to hear about and which ones you would rather not.
Category Tabs: There are now tabs to let you quickly move between categories of interest - women's, men's, kids and home.
More Informative Order Status Information: The My Account functionality has been improved so you can see the status of your order. When you check your order status, you'll be able to see if the inventory has left the brand, arrived in our warehouse or shipped to you.
Simplified Return Functionality: A separate tab in the My Account section has been created specifically for returns. The "My Returns" section will show you which items are eligible for return and walk you through an easy three step return process.
Enhanced Referral Process: It is now much easier to tell your friends about HauteLook, allowing you to more easily rack up those $10 credits every time someone you refer makes their first HauteLook purchase. Our referral program is now integrated with all the major e-mail providers as well as Facebook and Twitter. We've also introduced unique referral links that you can imbed in e-mails and blogs.
There are countless other changes, but I tried to highlight the more significant ones. While the new site may take some time to get used to, I think you'll like it. I would love to hear your feedback so please let me know what you think of the new site by sending me an e-mail at AdamBernhard@HauteLook.com.
Thanks again for being a HauteLook member and I look forward to hearing from you.
Sincerely,
Adam Bernhard
CEO
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♥sophia coppola monogram bag and clutch♥lv leopard scarf♥balenciaga giant city in stardust♥thomas wylde day of the dead clutch♥
I checked it out! FINALLY! You can search for stuff according to what sizes are currently available!!! Nothing worse than seeing something you think might be cute, only to find that the only size left is an extra small!
I just checked it out... and went to check the status og my Thomas Wylde order... and it's not even on there! It says no orders within the past 30 days, which isn't true. I e-mailed customer service so we'll see what they say. I know it should be here to on Wednesday, but I still wanted to check.
Hautelook launches redesigned website
I just got this is my mailbox from Hautelook:
Re: Hautelook launches redesigned website
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