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  1. #1
    *Moderator* vuittongirlxoxo's Avatar
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    Thumbs down Not too happy with my recent Amazon purchase!

    I recently bought the Vivienne Tam mini HP computer off of amazon.com. When I received the box on Thursday, the return address label said it was coming from Amazon's return center. I immediately called Amazon to see if my computer was in fact a return before I opened the seal on the box. The woman I spoke with said it was probably just a mistake they made printing out the label.

    Just to be sure, I called HP customer support to see if the computer had been previously registered to anyone else. They assured me it hadn't, but I was still feeling like something was wrong. So I finally opened the box, which was sealed, and I could just tell that the power cord, battery, etc. had been re-placed in the box. Even the protective sticker on top of the computer looked like it had been re-applied because it was all smudgey and bubbly.

    Then I opened the computer up and there were two giant scratches on the screen. So, back on the phone with Amazon. The woman I spoke with was really helpful and apologetic & she assured me I would get a new one sent out right away and when I received that one I will just have to put the first one I got into that box and send it back.

    My expected delivery of the supposedly new one is May 28th. Hopefully it's new this time! I was so excited to open my new laptop & then I was so disappointed because it was used!

    wishlist..
    .sofia coppola monogram
    .vernis alma mm in pomme d'amour
    .artsy mm
    .python galliera pm
    .monogram galliera pm

  2. #2
    RM Bag Lover! Starlight30's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    Yikes! Sounds like you got a 'refurbished' computer. I just bought a mini netbook recently too, from an online retailer. Fortunately it went smoothly!

  3. #3
    A little eccentric warhols__muse's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    That stinks, I'm afraid to buy technology online. I'm glad they are sending you a new one soon.
    If love is the answer, what is the question?

  4. #4
    Moderator/Blogger VivaLaJuicy's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    Glad you got that problem fixed! Keep us updated on how everything goes.

  5. #5
    Totally Purse Obsessed
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    Default Re: Not too happy with my recent Amazon purchase!

    It's the worst feeling when you're all excited to receive something in the mail,
    and when you finally get it, it's the wrong thing, or it's broken, and then you
    have to go through the hassle of returning it, and then waiting again.......
    Anyway, I'm sorry that happened to you vuittongirl, and hopefully you'll have
    a new laptop very soon

  6. #6
    Official Bagista frbspa's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    I just know how you feel vuittongirl!! That shoe debacle I had with Amazon UK still infuriates me. Hope everything goes ok after this
    CURRENT LUST LIST:

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  7. #7
    *Moderator* vuittongirlxoxo's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    Thanks everyone! I can't wait for it to get here!

    ..i just got a call yesterday - the matching mouse I ordered is going to be on backorder for at least another 2 weeks

    wishlist..
    .sofia coppola monogram
    .vernis alma mm in pomme d'amour
    .artsy mm
    .python galliera pm
    .monogram galliera pm

  8. #8
    Rising Bag Star hmfishy's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    I'm so sorry that happened, especially with something like a laptop! I always have terrible luck with Amazon - they either lose my order/it never comes, or it's wrong. I hope they straighten it out quickly for you!

  9. #9
    \(^.^)/ Jennifer's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    That's horrible! I'm glad you were able to straighten everything out without any hassle or anything.

  10. #10
    Jacqueline coach-princess348's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    I'm glad everything ended up working out in your favor!

  11. #11
    *Moderator* vuittongirlxoxo's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    Thanks everyone!

    wishlist..
    .sofia coppola monogram
    .vernis alma mm in pomme d'amour
    .artsy mm
    .python galliera pm
    .monogram galliera pm

  12. #12
    Moderator and Blogger boysRsmelly's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    Wow... that really sucks. I was wanting to get a new laptop but other things keep popping up. I'll know not to order anything from Amazon though. Sorry that this happened to you.

  13. #13
    Eclectic Bag Lover Le Marais Addict's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    Sorry to hear that happened to you- bummer. I hope that this time they get it right.
    Hopelessly handbag addicted !

  14. #14
    Bag Admirer
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    Default Re: Not too happy with my recent Amazon purchase!

    Hmm yeah that sucks i hope you get your new one soon the 28th is only 2 days away let us know what happens.

  15. #15
    *Moderator* vuittongirlxoxo's Avatar
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    Default Re: Not too happy with my recent Amazon purchase!

    Yeah, I can't wait for it to come. I just received a book I purchased for school from the Amazon MP & the seller advertised it as new and guess what? Of course it was used! Amazon is not my friend lately lol.

    wishlist..
    .sofia coppola monogram
    .vernis alma mm in pomme d'amour
    .artsy mm
    .python galliera pm
    .monogram galliera pm

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