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  1. #1
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    Default Help! MAM Foot Came Off!

    Hey Ladies,
    I'm seeking help. The little gold foot of my Chocolate MAM (newer season w/ mixed hardware) fell off. Luckily I didn't lose it, but now I'm wondering what the best way of putting it back on would be. Should I even think about using some sort of glue? Any advice appreciated!

  2. #2
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: Help! MAM Foot Came Off!

    Oh goodness, I am sorry! I would be afraid to repair it myself as that would void any type of warranty. Call RM first thing tomorrow morning!

  3. #3
    *The TBF Elite* Maeveyblue's Avatar
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    Default Re: Help! MAM Foot Came Off!

    I had this happen with a Nikki. Don't sweat it. Just email alissa@rebeccaminkoff.com and tell her the foot came off. She'll have you mail the bag back in and they will repair it. In fact, they completely replaced my bag.
    Thinking of...
    Chanel Black Jumbo
    LV Artsy MM
    Holy Grail: Chanel 06 Bleu Fonce Jumbo


    In the middle of every difficulty lies opportunity."
    ~Einstein~

  4. #4
    SAUCY! GUNG's Avatar
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    Default Re: Help! MAM Foot Came Off!

    ^What she said
    Recovering bag addict now indulges in pseudo-moderation

  5. #5
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    Default Re: Help! MAM Foot Came Off!

    Thanks, girls! Lordy, I hope they won't be charging to fix this! When my handles crapped out on me, they fixed them for free, but I heard they have since started charging to fix them.

  6. #6
    *The TBF Elite* Maeveyblue's Avatar
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    Default Re: Help! MAM Foot Came Off!

    Quote Originally Posted by rusararu View Post
    Thanks, girls! Lordy, I hope they won't be charging to fix this! When my handles crapped out on me, they fixed them for free, but I heard they have since started charging to fix them.
    I can't imagine if you just bought it that they would charge anything. In fact, that would be a deal breaker with me if at any time they tried to charge me to fix a flaw.
    Thinking of...
    Chanel Black Jumbo
    LV Artsy MM
    Holy Grail: Chanel 06 Bleu Fonce Jumbo


    In the middle of every difficulty lies opportunity."
    ~Einstein~

  7. #7
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    Default Re: Help! MAM Foot Came Off!

    Well Alissa advised me to email Sarah. I'm crossing my fingers that this will be a smooth, free repair. I had a good repair experience before with RM.
    I thought I could just secure the foot back, but the little pointy thing that it secures itself to disappeared either in the bag or who knows where.
    I sometimes wonder why it seems like the cheapo bags I had in high school seemed sturdier than these designer bags I buy now!

  8. #8
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: Help! MAM Foot Came Off!

    Good luck and keep us updated!!

  9. #9
    Bag Hoarder CalGal98's Avatar
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    Default Re: Help! MAM Foot Came Off!

    I had a stud fall off my SS MAB (where the end zipper/ hardware clip are secured). I'm going to take it to a local cobbler and see how much it costs. If it's less than $15, I'm just going to have them fix it. I want to use the darn bag now - now wait 4 weeks to send and have it returned.

    and I agree -- bags that retail at $600+ should not have things falling off before using them to death. And even then it shouldn't happen.

  10. #10
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    Default Re: Help! MAM Foot Came Off!

    Just got it back today! All fixed They packaged it very nicely, as if it was brand new-- folded the dustbag and put it back inside and even put a tag on it. ANDDDDD it took only about 2 weeks! Just would've preferred not to have to pay to ship it to RM. So far, 2/2 in repairs!

  11. #11
    \(^.^)/ Jennifer's Avatar
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    Default Re: Help! MAM Foot Came Off!

    Well its a good thing you only had to pay for shipping and not for the actual repair.

  12. #12
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: Help! MAM Foot Came Off!

    EXCELLENT!! So glad you got it back all nice and new!!
    W I S H ♥ L I S T
    Loving my collection!

  13. #13
    Moderator/Blogger VivaLaJuicy's Avatar
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    Default Re: Help! MAM Foot Came Off!

    Glad everything went well...

  14. #14
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    Default Re: Help! MAM Foot Came Off!

    Quote Originally Posted by Jennifer View Post
    Well its a good thing you only had to pay for shipping and not for the actual repair.
    So true! Buttttt, I wish it didn't happen after having both bags for less than 6 months. I don't throw them around asking for them to break, so it's disappointing. However, it is great there's an easy remedy available!

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