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  1. #7996
    Vintage Lover lilstrlett's Avatar
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    Default Re: whats every one doing?

    I'm about to get the car, then we're off to upstate NY and VT for the weekend :)
    Mrs. Lawson
    7-16-11

  2. #7997
    \(^.^)/ Jennifer's Avatar
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    Default Re: whats every one doing?

    Have a good trip!

    Quote Originally Posted by lilstrlett View Post
    Glad you had fun!! I had fun, too!



    I would call Saks when you get home (or tomorrow because I'm sure you'll be tired) and tell them you want your $100 back. Call customer service. That doesn't seem right, they don't change the price of things per area.
    So this is what happened.. I went in and tried on the 3 belted version (retails for $375) but he said there was this other version in back, with 1 belt ($275).. I said, okay why not I'll try those on too. He comes back and says they are completely out in my size but the boot is the exact same, so if I wanted he could just switch the belts. I said yay. I love the look of the single wrap belt. I didn't ask the price or anything. Then this morning I saw the receipt and was kinda sticker shocked -- $410 for these rainboots. No way. Then I looked online and saw the difference.

    I'll have to call them tomorrow, I just got back and they're closed.

    - EQUESTRIAN RAIN BOOT WITH LEATHER BELTS $375
    - EQUESTRIAN RAIN BOOT $275

    And what really sucks is I'm not there anymore, and I don't have the box. But it wouldn't matter if I had the box or not, because the box was for the 3 belt-boots. And I wonder what he did with the other pair. Someone is going to get those boots for $100 off? Not fair.

  3. #7998
    Moderator and Blogger boysRsmelly's Avatar
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    Default Re: whats every one doing?

    Sleepy... I have to work tomorrow too, so that's no fun.

  4. #7999
    \(^.^)/ Jennifer's Avatar
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    Default Re: whats every one doing?

    Well I'm never shopping saks again. They said there was nothing they can do about it.

  5. #8000
    The Bag Star
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    Default Re: whats every one doing?

    Fed up~ omg that thing with the bus and your son how scary!!!!! I would of lost my mind!!!!!
    BRS that sucks your stuff didnt fit
    Jennifer~I wouldn't shop there again either Thats messed up!!


    I'm re cooperating from one to many margaritas last night lol been awhile since I had something to drink had Mexican food for dinner and only had two margaritas a reg glass not a huge one! Need to get ready and go grocery shopping!! Ugh then dinner at my grandmas later.

  6. #8001
    \(^.^)/ Jennifer's Avatar
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    Default Re: whats every one doing?

    Yea, I know. It's my own stupid fault too for not asking if the boots retailed for the same amount. I'm just upset that the lady I talked to on the phone was such a b*tch. She wouldn't even let me explain what happened, she kept saying "were not going to ask you to take pictures... unfortunately you're not in the area.. you have to understand there's nothing we can do". I was just like, can't you ask the SA that helped me? I mean we talked for like 30 minutes, plus I'm sure he would remember helping me out the day before. And on top of that, so you guys have a size 7 "Triple Belted Boot" in a "Wrap Belted Boot" box that retails for $100 less, can't you just go look, and also does that mean whoever buys it gets it for a steal? Her response (again) "righhhht, there's nothing that we can do". So I just hung up.

  7. #8002
    *The TBF Elite* FedUp's Avatar
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    Default Re: whats every one doing?

    wow! that is lousy customer service for a high end store. I would be pissed too. Were your boots 'final sale"? if not, why don't you just return them and get one from some other store?

    Also, i would not let this go. You should talk to the store manager or his/her higher up. This is plain and simple fraudulent retail practice.
    "You never know how strong you are, until being strong is the only choice you have."

  8. #8003
    Moderator and Blogger boysRsmelly's Avatar
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    Default Re: whats every one doing?

    Jennifer, I wouldn't complicate things. Tell them that you tried on both Boots A(cheaper) and Boots B (more expensive). You wanted Boots A. They put Boots A in Boots B box and charged you the price of Boots B. It was the sales person's fault, so could they please return Boots B and charge you for Boots A. And if they don't, then make a REALLY big stink. Call the corporate office.

  9. #8004
    ♥'s RM Jess's Avatar
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    Default Re: whats every one doing?

    Jennifer - Wow, that really sucks. I am SO tired of crappy customer service!!!! I would definitely do what BRS said and not let this go!



    Right now, I am just relaxing and waiting for my dinner to be done after a loooong day at work. I'm exhausted!

  10. #8005
    \(^.^)/ Jennifer's Avatar
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    Default Re: whats every one doing?

    B, that's pretty similar to what I said, but her response was "you have to understand that without being in person, showing us the shoes we can't do anything about it... were not going to ask you to take pictures... anyone can just call any say that and without a box or showing us the boots in person there's nothing we can do"

    FU, they weren't Final Sale. And there isn't a Saks anywhere in the area, I would have to fly to the nearest one :/ (California?) And I don't have the box anymore, it would have been a pain to fit in my carry-on, but if I did and I still was in the area then I would have.

  11. #8006
    Moderator and Blogger boysRsmelly's Avatar
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    Default Re: whats every one doing?

    Well, you could always call your credit card/bank card company and see if you can do a charge back.

  12. #8007
    \(^.^)/ Jennifer's Avatar
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    Default Re: whats every one doing?

    Uhg, I'm just over it, kwim. I really didn't like the 3-belted look at all, the wrap around is just cuter to me. And it's the same exact boot, it's weird that the price was different.

    Right now I'm just catching up on some emails and about to watch the True Blood finale.

  13. #8008
    Moderator/Blogger VivaLaJuicy's Avatar
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    Default Re: whats every one doing?

    Finished doing some online purchases.

  14. #8009
    \(^.^)/ Jennifer's Avatar
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    Default Re: whats every one doing?

    What did ya get?

  15. #8010
    The Bag Star
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    Default Re: whats every one doing?

    Quote Originally Posted by Jennifer View Post
    Uhg, I'm just over it, kwim. I really didn't like the 3-belted look at all, the wrap around is just cuter to me. And it's the same exact boot, it's weird that the price was different.

    Right now I'm just catching up on some emails and about to watch the True Blood finale.
    True blood!!!!my favorite show in the world!!! So bummed it's over can't wait till next season to many unanswered questions last night ugh!!! Hate waiting for my show to start again!

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