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  1. #1
    Rising Bag Star Magnolia Lane's Avatar
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    Default Confessions of a Retail Clerk

    Confessions of a Retail Clerk - AOL Find a Job

    Fun article about how sales clerks size you up. Didn't go into enough detail, though.

  2. #2
    Moderator and Blogger boysRsmelly's Avatar
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    Default Re: Confessions of a Retail Clerk

    Okay... I have something to say about that article: Totally NOT true!

    I work with the public... and, sorry, that is not how we see people. They didn't "train" me to size up a customer and then treat them accordingly.
    Last edited by boysRsmelly; September 15th, 2007 at 03:18 PM.

  3. #3
    \(^.^)/ Jennifer's Avatar
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    Default Re: Confessions of a Retail Clerk

    that article sounds like someone who works at a designer boutique or something. I have never worked at one but that's how i think they would think.

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    Handbag Addict Vanessa147's Avatar
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    Default Re: Confessions of a Retail Clerk

    Yea it sounded to me like it was a "high-end" boutique......where they probably get lots of "fiffi" customers....sometimes the retail clerks in those boutiques act just a little bit stuck up and do "size" you up to see what you're all about.....
    It is the unseen, unforgettable, ultimate accessory of fashion that heralds
    your arrival and prolongs your departure. -Coco Chanel

  5. #5
    Rising Bag Star andromeda-rose's Avatar
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    Default Re: Confessions of a Retail Clerk

    Funny how the salesperson in the article never mentioned what to me would probably be the most boring question that gets asked all the time - "where's the restroom?" - the determined stride and the purposeful stare should be a dead giveaway.

    Do all stores deduct from the commission for returns? That's tough.

    Well, I've now hit all LV stores in the San Francisco area and the 2 I liked most were the Neiman Marcus store and the Santa Clara store. Salespeople I met there were very courteous and the one in the Neiman Marcus really made me feel comfortable even though I went there just to have my second-hand bag authenticated. The Bloomingdales store clerks were very stand-offish and seemed to know right away I wasn't buying (even though I eventually did elsewhere.) But the LOL riot for me was the Union Square store, man, I was literally stalked by the saleswoman. She really thought I was a big spender at first and I new she was eyeing me the minute I walked in. But instead of approaching me directly, she sort of followed me along wordlessly and I kept trying to avoid her. So we did this bee-like mating dance throught the multi-level store until I finally coyly let her talk to me. As she showed me all the bags, she kept fishing for what I did for a living making statements about how I could use one bag for a corporate meeting, another for business travel. But as I kept turning down her suggestions, I watched her eagerness turn to icy politeness and finally she couldn't wait to get rid of me. I also casually mentioned about the Murakami opening at the MOCA and she knew nothing about it and seemed to get angry when I mentioned exclusive collaboration goods would be sold there. She said that show had nothing to do with Vuitton... but a male clerk who joined us did know and it ended up with all 3 of us being very pretentious together it was hilarious, in an nauseating sort of way. Somehow I just didn't want to ask her if my eBay bag was authentic...it was.

    I've worked in the service industry though not retail where quotas had to be met and and while we didn't necessarily "size up" a customer, handling them within a limited timeframe was part of the training but its very different from what's described in the article.

  6. #6
    Rising Bag Star Magnolia Lane's Avatar
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    Default Re: Confessions of a Retail Clerk

    << even though I went there just to have my second-hand bag authenticated. >>

    Do they really do this? I've read on boards before that salespeople will not authenticate anything. One person posted that if you pretend to bring it in for a cleaning or repair then it will come out if the bag is fake, but otherwise, they don't authenticate, and certainly won't give any written statements.

    Which makes the promise so many sellers have of money back if bag is fake kind of empty.

  7. #7
    fashion is my life HauteCouture's Avatar
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    Default Re: Confessions of a Retail Clerk

    Quote Originally Posted by Vanessa147 View Post
    Yea it sounded to me like it was a "high-end" boutique......where they probably get lots of "fiffi" customers....sometimes the retail clerks in those boutiques act just a little bit stuck up and do "size" you up to see what you're all about.....
    thats exactly what i was thinking.

  8. #8
    Moderator and Blogger boysRsmelly's Avatar
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    Default Re: Confessions of a Retail Clerk

    I suppose the person in the article probably does work in a high-end boutique... but unfortunately that is not what a typical retail clerk position is like. Perhaps they need to make that known since this is supposed to be used to tell potential job-seekers what a career in retail is actually like. Hehe... hate for someone to get a nasty surprise!

  9. #9
    Bag Fan Newbie
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    Default Re: Confessions of a Retail Clerk

    The amount of money in your bank account or pocket is NEVER a good indicator of how polite, friendly, or intelligent you are. If people everywhere could learn to get to know others before judging them, more people like me, who would love to peek into designer shops more often, would feel more comfortable doing so. As a pudgy, very pale woman who doesn't wear Gucci clothes, I often get sneered at by sales clerks when I go in to check out designer bags. It's a bummer and it puts me off shopping in those stores even when I have plenty of money in my purse.

  10. #10
    Rising Bag Star
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    Default Re: Confessions of a Retail Clerk

    Some of it wads funny and true, but a lot of it seems like written for humor and just sterotypes.

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