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Thread: My louis... :(

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    Rising Bag Star xxrachxx's Avatar
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    Default My louis... :(

    Oh no! I'm so sad... I've had my Speedy 40 since the beginning of the month, and havent really used it a great deal. I was having a look at it today and I've noticed its almost coming adrift. The point on the leather that attatches the handles to the bag is like almost fraying. It isn't hugely damaged, but I'm not happy with the quality of it. Does anyone have any idea how LV will treat this? I'm thinking of changing it for the 35 in Damier Ebony, becuase with it being autumn I cant really be bothered with the hassel of trying to keep the bag out of the rain (its impossible here lol). With the pricing difference too I was wondering if LV will give me like a credit note or something? I paid more for the bag aswell because I bought it in Paris and the exchange rate was poor. I'm going to have a travel to another city because we don't have a LV what a pain!!

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    Karen linvline's Avatar
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    Default Re: My louis... :(

    can you show us a picture?

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    I am now LVholicmum juicyholicmum's Avatar
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    Default Re: My louis... :(

    yea.... thats pretty odd.... must be a bad stock or something, if it is damaged they'll exchange it for sure....

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    Rising Bag Star xxrachxx's Avatar
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    Default Re: My louis... :(

    I'm not sure if these really show it, but its difficult to get a decent picture. When you see it in person, its as though the leather doesnt have the treatment on it to make it stiff, its almost as if its frayed and you can feel that its soft and looks as though its really worn. I noticed wen I bought it that this was slightly bent, but I didnt take it back as I was coming home and I didn't think it would get any worse
    Attached Images Attached Images

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    *The TBF Elite* Maeveyblue's Avatar
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    Default Re: My louis... :(

    Quote Originally Posted by xxrachxx View Post
    Oh no! I'm so sad... I've had my Speedy 40 since the beginning of the month, and havent really used it a great deal. I was having a look at it today and I've noticed its almost coming adrift. The point on the leather that attatches the handles to the bag is like almost fraying. It isn't hugely damaged, but I'm not happy with the quality of it. Does anyone have any idea how LV will treat this? I'm thinking of changing it for the 35 in Damier Ebony, becuase with it being autumn I cant really be bothered with the hassel of trying to keep the bag out of the rain (its impossible here lol). With the pricing difference too I was wondering if LV will give me like a credit note or something? I paid more for the bag aswell because I bought it in Paris and the exchange rate was poor. I'm going to have a travel to another city because we don't have a LV what a pain!!
    You can take it to your local LV store and they will fix it for you.
    Thinking of...
    Chanel Black Jumbo
    LV Artsy MM
    Holy Grail: Chanel 06 Bleu Fonce Jumbo


    In the middle of every difficulty lies opportunity."
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    Vintage Lover lilstrlett's Avatar
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    Default Re: My louis... :(

    I think you should take it back - you'll be in the system so even if you don't have your receipt anymore, they'll now you purchased it from them. You can only exchange within 30 days of purchase, and I think that's based on the SA. If it's never been used I don't see the problem. They may ask you some questions bc they might think you did it to the bag, and want a new one.

    I think you should be fine though, just bring it back in the dustbag, with everything that came with it, and ask them what they can do about it for free.
    Mrs. Lawson
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    Chanel vell's Avatar
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    Default Re: My louis... :(

    Bring it back for exchange..
    Wish list: Chanel 2.55

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    Karen linvline's Avatar
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    Default Re: My louis... :(

    yeah, at least try to get them fix it

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    Totally Purse Obsessed Arianne12's Avatar
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    Default Re: My louis... :(

    Oh no! How annoying! I think you can't exchange it if you've used it. But definitely get them to fix it. Does LV have a warranty or something? I've bought a few bags and don't even know!

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    Moderator/Blogger VivaLaJuicy's Avatar
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    Default Re: My louis... :(

    Yes... take your bag to the nearest Vuitton store... They must do something about that...

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    Bag Fan Newbie
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    Default Re: My louis... :(

    oh nooooooo, thats horrible! I hope you can get it fixed

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    ♥'s RM Jess's Avatar
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    Default Re: My louis... :(

    Quote Originally Posted by lilstrlett View Post
    I think you should take it back - you'll be in the system so even if you don't have your receipt anymore, they'll now you purchased it from them. You can only exchange within 30 days of purchase, and I think that's based on the SA. If it's never been used I don't see the problem. They may ask you some questions bc they might think you did it to the bag, and want a new one.

    I think you should be fine though, just bring it back in the dustbag, with everything that came with it, and ask them what they can do about it for free.
    Isn't it 14 days??

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    Vintage Lover lilstrlett's Avatar
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    Default Re: My louis... :(

    14 to return. 30 to exchange.

    Some stores are different, but I think 3o is the standard.
    Mrs. Lawson
    7-16-11

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    *Moderator* vuittongirlxoxo's Avatar
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    Default Re: My louis... :(

    That's awful! Bring it in asap and see what they can do for you!

    wishlist..
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    Rising Bag Star xxrachxx's Avatar
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    Default Re: My louis... :(

    Sorry for not replying - I've had a busy week being back at uni and working so haven't even been on the net lol. Well I think I'm going to Manchester next weekend so I'm going to take it into the store there. To be honest I think they should exchange it because if it was up to standard that would not happen within a month of buying it. I think I may ring the store so they know in advance. I'm really disappointed with this and I'm pretty sure that it doesn't comply with the sale of goods act, so I should be entitled to repair or replacement. I just hope they're okay with it not being bought in the UK!

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