Yeah paypal really sucks.... so i sold a pair of shoes for like $5. or something but with international shipping it came to like $60-ish... well the person filed a claim with paypal and even said "took forever to receive"... I and help the delay at USPS and the borders!
Turns out the only way to "respond" to the claim is if you have the tracking number!!!!! i dont have the f'ing tracking number anymore - actually i never got one!!!
i just cant believe they refunded the whole amount even though the person said they received it. good thing it was only $60!!! if it was more, gosh.
Unfortunately that is the way it goes most of the time. If a buyer files a complaint, Paypal usually takes their side over the seller's... even if the buyer is the one who's in the wrong. It's really not fair... that's why I haven't been selling stuff lately.
__________________ Current Wishlist
Balenciaga Mini Classique or Shoulder
See by Chloe Animalia Keychain
its ridiculous. and alot of people (esp me when buying) want to go through paypal because its easer - faster.
And safer... you can get your money back if you get ripped off by a seller. Unfortunately, it does not offer as many perks for sellers. And, of course, there is a such thing as scammer buyers... which ruin it for the rest of us.
Look at it this way Jennifer, if you want to be a successful seller you have to offer what the consumer wants. With that, you are taking a risk... you win some and you lose some. I've lost money selling on ebay before, its just a part of doing business.
__________________ Current Wishlist
Balenciaga Mini Classique or Shoulder
See by Chloe Animalia Keychain
Yeah, but like me I sell bags that are close to and sometimes more than $1000 and I would FREAK if this happened to me on such a high priced item. It's scary that's for sure!
I dont consider myself an "ebay seller"... not something I am focusing on.... but it is an awesome way to get rid of all of my designer clothes, rather then just throwing them away.
I just think that paypal should focus more (then the minimal job of what they are doing) on buyer/seller complaints... i was totally shocked that I couldn't even respond to the persons "claim" without having a tracking number... that's optional if the buyer wants to pay extra (right?? )
Yes, it is optional and more money when you mail something. I normally require people to purchase insurance or delivery confirmation and add it into the shipping price.
Paypal sucks!
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