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  1. #1
    Fashionista lrc123's Avatar
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    Default Kodak Sucks Eggs!

    I received a Kodak Easyshare camera for my grandma for my 16th birthday, and it's a great camera i love it! But Kodak's customer service Sucks Eggs. For whatever reason, not all of my pictures are uploading to the Easyshare Gallery, so i called Kodak's customer service, and i got this very nice man whom was very polite to me, but he was foreign, and unfortunately for me, he spoke with an accent, and very softly and very quickly, so I'm saying "yes sir" and "uh-huh" without even really knowing what I'm agreeing to, so he gives me the direct number for the Easyshare helpline. Now i have nothing against foreign people or foreign operators and understand that they need work just as much as we do here in the US, but i would have appreciated talking to somebody that at least didn't speak so quickly and so softly. So i call that number, and get told by one of those confounded automated answering services that my wait time will be "30 minutes", well it's fairly late at night and i don't want to wait that long, so i hang up, figuring I'll call back tomorrow. They have a Chat Online link and when i saw that i figured okay I'll try that, well i enter all the necessary info, hit Chat Now, and get this infuriating message saying "We're sorry, the chat service is unavailable", and telling me to try again in a few minutes, which i do many times, and the same dang thing. Well then i see an email CS link, so i do and i explain my issue. Well a few days later, i receive this most unhelpful email telling me how to upload my pictures to the gallery, which i already know how to do! By now, i am good and pissed off. And my pissed-offness goes up about a gazillion levels, when i call that number i mentioned, and instead of Kodak, i get some message about refinancing my loan or some such crap , but i hang on for a few minutes , figuring it's some kind of odd detterent measure, well after a few minutes, it starts ringing, and i figure Bonzai, but then i get some message, about how this number is no longer in service or it can't be connected, when it was IN service a few days ago! So hence why Kodak Sucks a whole chicken farm of Eggs.
    Us girls we are so magical, soft skin, red lips, so kissable.

  2. #2
    ♥'s RM Jess's Avatar
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    Default Re: Kodak Sucks Eggs!

    When I had my Kodak camera...I never uploaded them through the Kodak program. I just went to "My Computer" and uploaded it through the USB.

  3. #3
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: Kodak Sucks Eggs!

    Hmmm, I don't like Kodaks Easyshare software. We have it on our desktop and it is terrible. It is always running in the background and updating without permission. I hate it so now I just upload my pics to my pc with out the easyshare BS.

    Sorry you are having trouble!
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  4. #4
    Moderator and Blogger boysRsmelly's Avatar
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    Default Re: Kodak Sucks Eggs!

    We have a Sony, so I can't say anything about Kodak. But yeah, I just upload stuff directly through the USB port. No sense in messing with one of those silly programs when I have Photoshop.

  5. #5
    A little eccentric warhols__muse's Avatar
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    Default Re: Kodak Sucks Eggs!

    Oh my Gosh, you know what the biggest problem is? PEOPLE NEED TO STOP OUTSOURCING CUSTOMER SERVICE. Sorry, but it's true.
    If love is the answer, what is the question?

  6. #6
    Official Bagista
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    Default Re: Kodak Sucks Eggs!

    Do you have Vista or XP? I got my husband an RCA Small Wonder for Christmas, and we downloaded the software for it on our desktop that runs XP and it didn't work right and so we had to use the USB drive to download the stuff on it.

    However, we just got the laptop that runs on Vista and we downloaded the software and it works perfectly.

    It might not be the software, it might be the operating system. Just a thought. But, I do agree with everyone else just to use the USB drive.

  7. #7
    Rising Bag Star YSLGuy's Avatar
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    Default Re: Kodak Sucks Eggs!

    Oh no. I just bought this camera two days ago. I am still figuring it all out.

    I dont care for the software either.

    In the original setup it asked if I wanted to transfer all of my current pics and I said yes (thinking it would be copies) then I went through and deleted the ones that I didn't need in the software for teh camera.

    LUCKILY...I checked "My Pictures" and noticed every photo on my camera was gone. I had to go into my trash and recover them ALL. Talk about heart palpitations.

    So if I want to upload with out the software and just go through the USB...if I connect the camera will it automatically do that, or do I need to go somewhere and start something.

    Last night I managed to upload a few pics through the Kodak software, but had to use IFran to resize them so I can post them. Too many steps.

  8. #8
    Fashionista lrc123's Avatar
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    Default Re: Kodak Sucks Eggs!

    The camera is great, you shouldn't have any problems with it. If you do, PM me. On my computer, there're slots on the front for Memory cards, and i just insert my MC in the right one, and it asks me where i want to upload my pictures to. Adobe, Printshop etc. I typically pick Adobe. I'd have to know what kind of computer you have, what operating system, etc, before i could tell you what you should do.
    Us girls we are so magical, soft skin, red lips, so kissable.

  9. #9
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: Kodak Sucks Eggs!

    Quote Originally Posted by YSLGuy View Post
    Oh no. I just bought this camera two days ago. I am still figuring it all out.

    I dont care for the software either.

    In the original setup it asked if I wanted to transfer all of my current pics and I said yes (thinking it would be copies) then I went through and deleted the ones that I didn't need in the software for teh camera.

    LUCKILY...I checked "My Pictures" and noticed every photo on my camera was gone. I had to go into my trash and recover them ALL. Talk about heart palpitations.

    So if I want to upload with out the software and just go through the USB...if I connect the camera will it automatically do that, or do I need to go somewhere and start something.

    Last night I managed to upload a few pics through the Kodak software, but had to use IFran to resize them so I can post them. Too many steps.


    You can just use your USB cable and upload them to your PC. They should go to "My pictures" and then you can open them in "paint" and resize them there.
    W I S H ♥ L I S T
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  10. #10
    Jacqueline coach-princess348's Avatar
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    Default Re: Kodak Sucks Eggs!

    ^Yeah. I hope everything works out

  11. #11
    Rising Bag Star YSLGuy's Avatar
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    Default Re: Kodak Sucks Eggs!

    I tried doing it with the USB without the Kodak software and nothing happened. I searched all through my computer to see if there was anything that I could open and then extract them and NOTHING.

    I guess I'll have to do it through the Kodak software.

    My old camera I could just plug it in, and it took the pictures automatically into "My Pictures". So easy.

    This new camera is not doing that.

  12. #12
    Moderator and Blogger boysRsmelly's Avatar
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    Default Re: Kodak Sucks Eggs!

    My computer automatically recognizes it when something is plugged into the USB port and a window will open. But you can just go to My Computer in the Start menu. It will give you a list of Drives, including your camera when it's plugged in. You can just copy the pictures from there if you need to.

  13. #13
    Rising Bag Star YSLGuy's Avatar
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    Default Re: Kodak Sucks Eggs!

    ^I did that and didn't see anything for the computer. Weird.

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