April 29th, 2009, 04:37 PM #1
I went to dinner tonight with DF and on the way home I was looking over my bag and noticed some serious wear on the handles, as in it's rubbing off (?). This is my Winter White Distressed Leather Fluffy and it's only 4 1/2 months old! I just got it! I'll try and post pictures of it in the morning to show what's wrong, but what do I do? I bought it from Eluxury.com, should I contact them, Juicy or should I try to take it to a leather shop?
It has a different finish on it so I'm unsure to send it to a shoe repair store, but it's only going to get worse if I don't do something soon. I'm really scared because I just bought a second JC and if quality is an issue I wouldn't have bought the second.
April 30th, 2009, 08:07 PM #2
Contact Eluxury first to see if they do an exchange for you.. if not contact Juicy couture demand the bag to be repair
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