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  1. #1
    Coach Addict serendipity's Avatar
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    Angry Has This Ever Happened To You

    I purchased a hand bag off a seller from Ebay on August 20th and I have yet to receive the item. I contacted the seller on August 27 and then sent out another email a week later. It took her about 2 weeks before she got back to me. Her excuse was that she "forgot" that I purchased the hand bag and so she "forgot" to send it out. But I don't think that she "forgot that she took my money. It's 11:45 in the morning On September 12th and the mail has come and gone and still no purse. I sent her out another email this time a little less polite than I was in the other 2 emails. When do I stop trying to contact her about this and take it up with Ebay? Oh and by the way, I did use Pay Pal for this item...I wouldn't purchase a thing off ebay without using Pay Pal. I have also saved every email that I have sent out and the one that she sent me too. Has this ever happened to you and how did you handle it? This is really making me angry and I don't even want the handbag anymore. You know it's funny that other people have purchased items after me and they have gotten their items...According to her feedback anyway.
    Anyway, if you have any advice, I would love to hear it. TIA.

    Done...I think...Until I find something that catches my eye

  2. #2
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: Has This Ever Happened To You

    I would contact ebay since it has been over 2 weeks! GOOD LUCK!!
    W I S H ♥ L I S T
    Loving my collection!

  3. #3
    ♥'s RM Jess's Avatar
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    Default Re: Has This Ever Happened To You

    You should file a dispute with eBay. The seller probably didn't "forget" like they told you.

    Did you pay with your CC?

  4. #4
    Karen linvline's Avatar
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    Default Re: Has This Ever Happened To You

    Did you sent her the final "warning" letter with deadline to get her reply?
    if you did, bring this to ebay and dispute it

  5. #5
    Coach Addict serendipity's Avatar
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    Default Re: Has This Ever Happened To You

    Quote Originally Posted by JessLR View Post
    You should file a dispute with eBay. The seller probably didn't "forget" like they told you.

    Did you pay with your CC?
    Yeah, I did pay with my CC.
    I did put a dead line in the email that I sent her. If I don't hear from her buy Saturday, I will open a dispute with Ebay

    Done...I think...Until I find something that catches my eye

  6. #6
    ♥'s RM Jess's Avatar
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    Default Re: Has This Ever Happened To You

    ^OK, that's good!

  7. #7
    Moderator and Blogger boysRsmelly's Avatar
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    Default Re: Has This Ever Happened To You

    Open up a dispute with Paypal. They will get her attention. I had bought a computer part for my husband one time and had a similar thing happen. Three weeks had gone by since the seller supposedly sent the item (we got an e-mail with a tracking number). I kept trying to "track" the package, but the website kept saying the number was invalid. I tried e-mailing the seller, no response. So I filed a complaint with Paypal. After insisting to Paypal that she had already shipped out the item (yeah, right). Then the item suddenly appeared in the mail 2 days later. It had been shipped overnight by the seller. So it was obvious the item hadn't been sent out yet when I complained. :rolleyes:

  8. #8
    Rising Bag Star
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    Default Re: Has This Ever Happened To You

    I would go with filing a dispute with Paypal.

  9. #9
    Ilovebags violaceous's Avatar
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    Default Re: Has This Ever Happened To You

    Wow, just open the dispute now; don't wait 'til tomorrow! That's terrible of the seller! I hope you get your bag or money back, and fast. It's good you have all the emails to/from them, too.

  10. #10
    Totally Purse Obsessed Arianne12's Avatar
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    Default Re: Has This Ever Happened To You

    How extremely annoying!! File a dispute right away! Sorry this happened to you.

  11. #11
    LVphiliac Gerri in Japan's Avatar
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    Default Re: Has This Ever Happened To You

    I'd definitely contact live help and file for dispute and ask for return after 2 weeks of waiting.

  12. #12
    Vintage Lover lilstrlett's Avatar
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    Default Re: Has This Ever Happened To You

    This happened to me when I bought my vintage Chanel bag. I contacted them and contacted them and didn't hear anything for two weeks. I filed a dispute and they finally responded with some lame excuse. So then another week later I still hadn't received it. I escalated the claim and wanted to get my money back. I didn't hear anything from them or eBay, and FINALLY on the last day that the claim was going, and when I would have gotten my money back, I got the bag in the mail, and they responded saying they had sent it. I didn't do anything with the claim and I was hoping I would still get my money back, but PayPal closed the claim.

    I almost didn't want my bag after this whole ordeal, but in the long wrong I guess it was worth the crap I went through bc I love my bag.
    Mrs. Lawson
    7-16-11

  13. #13
    Coach Addict serendipity's Avatar
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    Default Re: Has This Ever Happened To You

    I opened a dispute with Pay Pal. I will keep you all updated on what's going on with this. I didn't hear from the seller by this evening. Which was the timeline I gave her. So, I opened a dispute. I hate doing this but I also hate being taken advantage of too. The case will close on Oct 3. Then I can escalate it to Pay Pal claims. We'll see what comes of this.

    Done...I think...Until I find something that catches my eye

  14. #14
    RM Ticked Off!
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    Default Re: Has This Ever Happened To You

    i'm really sorry to hear this happened, just hearing about it riles me up! i hope things get resolved. definitely keep us posted.
    Wishlist: get out of debt

    so totally :banned2:


  15. #15
    I am now LVholicmum juicyholicmum's Avatar
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    Default Re: Has This Ever Happened To You

    sorry that this happend to you... but its good that you opened a claim with paypal... thats why i don't want to trust ebay anymore.... I'll try my best not to purchase from ebay anymore... So much bad experience its not funny

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