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  1. #1
    Bag Admirer westcoast's Avatar
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    Question My Sabrina is defective! :-( No receipt.

    I'm getting an exchange because my Sabrina in Khaki/Brown is defective. I notice that the zipper flap is peeling and stitches becoming loose. Also, I have a small part of the handle not properly sealed as well. I went to the Coach yesterday and the manager said that she's willing to do an exchange. The only problem is I lost the receipt.

    What do I do?

    Last edited by westcoast; July 23rd, 2009 at 05:20 AM.
    COACH POPPY CONTEST
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  2. #2
    The Bag Star
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    Default Re: My Sabrina is defective! :-( No receipt.

    Do you know how you paid sometimes they can look up your payment
    HTH

  3. #3
    Bag Admirer westcoast's Avatar
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    Default Re: My Sabrina is defective! :-( No receipt.

    Quote Originally Posted by estefany View Post
    Do you know how you paid sometimes they can look up your payment
    HTH
    Ah, yes! Thank you.
    COACH POPPY CONTEST
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  4. #4
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: My Sabrina is defective! :-( No receipt.

    I've never had to have a receipt for defective bags. Did the manager say you had to have it?
    W I S H ♥ L I S T
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  5. #5
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    Default Re: My Sabrina is defective! :-( No receipt.

    just give them your billing statement
    wish you luck
    It's all about love, fashion and bag...

  6. #6
    Bag Fan Newbie
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    Default Re: My Sabrina is defective! :-( No receipt.

    oo shame i hope you get it sorted quick that bag is lovely!

  7. #7
    Bag Admirer westcoast's Avatar
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    Default Re: My Sabrina is defective! :-( No receipt.

    Actually, I spoke with them again today and it should be all good.

    I will post the new bag on here soon. I'm getting a different color.....
    COACH POPPY CONTEST
    Check out my entry.

  8. #8
    need more bags! lizzycat's Avatar
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    Default Re: My Sabrina is defective! :-( No receipt.

    That's great you are getting an exchange. Can't wait t see pics of your new Sabrina!

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