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  1. #1
    Totally Purse Obsessed Arianne12's Avatar
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    Default I've had to cancel my order!! Buyer beware!

    I had ordered a Damier Neverfull MM from lv_authentic and they were meant to ship it out today. On the website, it was a bag Made in France. Then I got an email from them saying that "oh by the way" I'm not actually going to get the bag that I had selected on the website but one that's Made in USA. Not that there's anything wrong with a Made in USA bag, but I was annoyed that they didn't tell me I wasn't going to get the actual bag in all our email correspondence before I paid for it. They're like - all Neverfull for shipment is Made in USA. What do they mean "ALL"?? They had told me that they've got only TWO!

    Then, I discovered that they had also listed the Made in France bag on ebay. That's why they can't give it to me. How sneaky!!

    Anyway, out of principle for not being upfront with me, I cancelled my order and got a refund. I am sooooo disappointed!! But more money in my pocket, if there's a silver lining.

    So if anyone is planning to buy from lv_authentic/italystation.com beware! You may not get what you paid for. I'm losing my faith on online shopping!

  2. #2
    KAY lambdalady2's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    Ah sneaky fools!!! Thats a big reason why I am so scared to buy any items off certain websites. Especially anything that sums up to over $400.00.

    I am glad you decided on a refund.
    Count down to...love
    :The_bag_forum:

  3. #3
    *Moderator* vuittongirlxoxo's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    Thanks for the heads up Arianne!

    wishlist..
    .sofia coppola monogram
    .vernis alma mm in pomme d'amour
    .artsy mm
    .python galliera pm
    .monogram galliera pm

  4. #4
    Rising Bag Star tinarulez's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    Oh thats so bad... Good you figured things out & cancelled the order..
    So true.. its hard to trust vendors online..

  5. #5
    Coach Addict serendipity's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    Oh I just made my first hand bag purchase online. I usually buy them in the store. You got me a little worried. I hope I get what I paid for.

  6. #6
    Rising Bag Star tinarulez's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    What did you buy & whre did you buy it from?
    I don't think there's a problem with buying bags or for that matter, anything online.. only that the source should be authentic.. big stores/names are usually authentic..

  7. #7
    *The TBF Elite* Maeveyblue's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    I don't know. That is a reputable seller. I relaly could care less where the item is made. I would want pictures of the actual bag before I said definitely "yes" to make sure there are no spots or stains. But I still would have gotten the bag if everything was fine with the replacement.
    Thinking of...
    Chanel Black Jumbo
    LV Artsy MM
    Holy Grail: Chanel 06 Bleu Fonce Jumbo


    In the middle of every difficulty lies opportunity."
    ~Einstein~

  8. #8
    Moderator and Blogger boysRsmelly's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    That surprises me a bit. I know of lots of people who have purchased from them with no problems at all.

  9. #9
    Moderator/Blogger VivaLaJuicy's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    wow... and that's because LVAUTHENTIC is reputable seller.... but I don't blame you... How could you purchase a bag that isn't even listed (picture wise)? I would have done the exact same thing that you did.... Cheer up...

  10. #10
    Official Bagista Jiezell's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    That's good you canceled your order before it was too late. Thank goodness you realized something wasn't right, and got your money back. That would be very upsetting to get a bag you didn't order, for the money you paid for.

  11. #11
    Karen linvline's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    calm down, may be you should only buy from eluxury or LV official website

    i don't trust anyone online with big amount of money
    my definition of big is $250 or more
    especially buying a designer bag, it's ok to pay more but i will get what i see in real.

    cheer up
    at least you got the refund~~~

  12. #12
    Totally Purse Obsessed Arianne12's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    Quote Originally Posted by Maeveyblue View Post
    I don't know. That is a reputable seller. I relaly could care less where the item is made. I would want pictures of the actual bag before I said definitely "yes" to make sure there are no spots or stains. But I still would have gotten the bag if everything was fine with the replacement.
    Well, it's not because it was made in USA. It was the way they handled the whole thing. They told me in an off-handed way that I'm not getting the bag that I had clicked on, selected and whose item number was on my receipt. If they were elux and have stocks of LV, I wouldn't care, but they had only two. If they had told me before hand or put a disclaimer on their site that you may not get the actual bag pictured, then I would not have a problem at all.

  13. #13
    Totally Purse Obsessed Arianne12's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    Quote Originally Posted by linvline View Post
    calm down, may be you should only buy from eluxury or LV official website

    i don't trust anyone online with big amount of money
    my definition of big is $250 or more
    especially buying a designer bag, it's ok to pay more but i will get what i see in real.

    cheer up
    at least you got the refund~~~
    Thanks! unfortunately the bag I wanted was a Damier Neverfull which is not available on eLux or LV website.

  14. #14
    I am now LVholicmum juicyholicmum's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    Quote Originally Posted by Arianne12 View Post
    Well, it's not because it was made in USA. It was the way they handled the whole thing. They told me in an off-handed way that I'm not getting the bag that I had clicked on, selected and whose item number was on my receipt. If they were elux and have stocks of LV, I wouldn't care, but they had only two. If they had told me before hand or put a disclaimer on their site that you may not get the actual bag pictured, then I would not have a problem at all.
    yea ITA with arianne, you have to get what you paid for and it's pretty misleading what they did... they should have informed you before hand that there is a possibility that this will happen... kwim? that's why some MPRS can't be trusted anymore.... which is really sad...

  15. #15
    The Bag Star sexyalisha's Avatar
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    Default Re: I've had to cancel my order!! Buyer beware!

    I don't think that's very professional of them to sell you a different bag other than the one you ordered. They may be a reputable seller but I think you should always receive the bag pictured, unless it's noted beforehand! Not after...
    "Nothing makes a woman more beautiful than the belief that she is beautiful." -Sophia Loren

    Currently

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