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Thread: Ebay Venting.

  1. #1
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    Thumbs down Ebay Venting.

    Okay. So my hubby and I are selling a couple of items on ebay. I told him about the YouTube video that was published on here and how people are starting to jilt sellers through ebay/paypal. I told him we shouldn't take paypal, and he was like...but that limits who will buy our stuff yadda yadda. Okay. Comprimise. We put in our listing that if you have less than 100 feedback or a feedback rating less than 99.7% or a negative feedback within the last 6 months, you cannot use paypal you have to send a cashiers check or money order and wait until funds clear before we ship the item. So someone bidded on our item with zero feedback and I was trying to send them a courtesy email telling them the following:

    Thank you for bidding on my item! As a courtesy, I would like to remind you that since you have less than 100 feedback you will be unable to pay for this item via PayPal. I will only accept cashiers checks or money orders and will hold shipment until funds have cleared. If you wish to cancel your bid, please let me know and I will do so for you. If you have any other questions, please do not hesitate to contact me. Good Luck!

    I tried and I got this big error message from ebay so I got on their live chat. YOU CANNOT CONTACT BIDDERS UNLESS THEY CONTACT YOU FIRST!!!! :261: How is that fair??? The customer service person was like...well that is to keep people from doing transactions outside of ebay. Okay. Well. One way to curb that would be to allow buyers to report those messages regarding side sales to ebay and for ebay to boot those sellers off. However, I think if you are transacting with someone, you have the right to contact them! I mean, if I were at a store I wouldn't ignore someone until they handed me their credit card!

    Even weirder...when I got to work this morning I was able to send the message.

    Ebay sucks. I can't wait for some other techie braniac to come up with a rival to put them out of business!!

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    ♥'s RM Jess's Avatar
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    Default Re: Ebay Venting.

    That is why I hate eBay now, lol.

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    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: Ebay Venting.

    Yeah, I am scared of selling on ebay...
    W I S H ♥ L I S T
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    Default Re: Ebay Venting.

    My view...probably not very nice...but if the bidder doesn't follow my instructions they can kiss it. I document everything as much as I can and if the buyer gets mad that I didn't send them something and they didn't follow my instruction and I refunded anything sent via paypal...then...I would rather have my item then lose the item ...

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    Official Bagista gizmo's Avatar
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    Default Re: Ebay Venting.

    eBay is sooooo f@#$ed up! I was telling a friend of mine that the money is not in selling on ebay; the money is in coming up with a new-and-improved version (a rival, as you mentioned). Remember how in the beginning yahoo was "it"? Then google came in and took over. I wish I had the skills to create a new, evolved, civilized eBay.

    BTW, NashvilleDiva, the email message you sent the buyer was classy and professional.
    [SIGPIC][/SIGPIC]

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    *Moderator* vuittongirlxoxo's Avatar
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    Default Re: Ebay Venting.

    i have an ebay story, my BF was selling his playstation and didn't have an ebay account, so he listed it on my name. so we sold the PS3 with a game and like 5 blu-ray dvds and then the buyer contacts me saying that he got an EMPTY BOX! i told him that the box weighed 19 pounds when i shipped it out there was nooo way it was empty. so i called ups in case something happened to it in transit. they started an inspection, but the buyer would never let ups in his house and just kept ignoring them. then, since he used paypal to purchase, he files a claim with paypal saying that i never shipped the item. so paypal takes $500 something dollars from my account and "freezes" it. this investigation that paypal was doing went on for weeks and weeks.

    so they finally contacted me about 2 weeks ago and said the buyer is not satisfied yada yada he is shipping back the original item. i was like WTF, he said it was an empty box! and of course you can barely talk to anyone on ebay its all online and paypal is even worse. i sat on the phone with CS for 45 minutes until i finally got through. i told her the story and i said how the hell is he going to send me an empty box and then you people expect me to pay him back the money after i sent the item out?!?! and she was like well you can just call us as soon as the box arrives.

    then i remembered that after about 10 attempts, ups was able to discard the original box. i told the lady from paypal CS that and she said that if i had proof of that, to fax it over to them. it just so happened to be on the tracking info on ups online. so i faxed it over and finally after about a month of fighting with ebay, the buyer and paypal, the case was closed because the idiot buyer did not respond.

    there are soooo many scam arists out there on ebay it makes me sick. and paypal is the worst CS ever. if i didn't have that proof, this guy would have got a random cardboard box sent it to me informed paypal and then i would be out a playstation, game and movies and $500!

    i never want to sell ANYTHING on ebay again!!!!

    wishlist..
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    .vernis alma mm in pomme d'amour
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    .python galliera pm
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    Vintage Lover lilstrlett's Avatar
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    Default Re: Ebay Venting.

    I dunno, it's not eBay's fault there are dumbass people on it. They should have a better customer service and way of dealing with problems, and not just assume the customer is right though.
    Mrs. Lawson
    7-16-11

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    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: Ebay Venting.

    OMG, that is terrible vuittongirl!!! I am so glad that it worked out for you, but jeeze it took forever!!!
    That is why I am so scared to sell on ebay!!!
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    Official Bagista gizmo's Avatar
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    Cool Re: Ebay Venting.

    Ebay can be such an place. :banghead:
    [SIGPIC][/SIGPIC]

  10. #10
    *Moderator* vuittongirlxoxo's Avatar
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    Default Re: Ebay Venting.

    yeah, seriously! i think it was like $550 that they froze in my account and i was literally fighting with paypal and the buyer almost daily. it got to a point where he was harassing me, so when i spoke to ebay CS online, they told me to file a harassment complaint. i did and of course they never did anything about it!

    wishlist..
    .sofia coppola monogram
    .vernis alma mm in pomme d'amour
    .artsy mm
    .python galliera pm
    .monogram galliera pm

  11. #11
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    Default Re: Ebay Venting.

    I hate it...but it's the only way we can sell what we have. I wish I had purses I would just sell them on here...well, I do have purses but...I am not selling them yet. I think I will sell my SK before the purses (Just KIDDING!!)

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    Default Re: Ebay Venting.

    Now that I think about it, I will probably go in tomorrow and cancel the guys bid if he hasn't responded to my message. I have sent it out to others, and they wrote back "Oh, no pb we planned on paying with check" etc...and if he doesn't say anything then I will just cancel it...the guy below him had a decent bid and had 800 or so feedback at 100% and is both a buyer/seller.

  13. #13
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: Ebay Venting.

    Quote Originally Posted by NashvilleDiva_83 View Post
    I hate it...but it's the only way we can sell what we have. I wish I had purses I would just sell them on here...well, I do have purses but...I am not selling them yet. I think I will sell my SK before the purses (Just KIDDING!!)
    What is a SK?
    W I S H ♥ L I S T
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    *Moderator* vuittongirlxoxo's Avatar
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    Default Re: Ebay Venting.

    sidekick i am pretty sure...

    wishlist..
    .sofia coppola monogram
    .vernis alma mm in pomme d'amour
    .artsy mm
    .python galliera pm
    .monogram galliera pm

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    Vintage Lover lilstrlett's Avatar
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    Default Re: Ebay Venting.

    step kid
    Mrs. Lawson
    7-16-11

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