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  1. #1
    Bag Fan Newbie
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    Default Seller wont refund my money for not received item! :'(

    Hi!

    I bought an item on Ebay for over a month now. And I still haven't got the item. When I contacted the seller, she wont believe me that I haven't received it, cause after what she's saying, she has shipped it a long time ago. She wont answer me, and has left on my feedback that I'm a cheater and that sellers should be aware I really don't like that! Cause I'm telling the truth! I have also opened a case about this, and ebay will solve it. Some sellers are soo aahh!!!

    So..my questions is:

    1) Will Ebay be able to solve this? Prove to the seller that I'm telling the truth? I'm so scared that they'll not find any proof of that I haven't received it.

    2) If I need it. How can I get a document of that I havent received it? Go to where I got my packages and ask for a list over the latest received packages? Or...?

    3) When the case is solved. Can I ask the seller to remove the false feedback about me?


    Thanks for answers! I really need some answers!

  2. #2
    *The TBF Elite* FedUp's Avatar
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    Default Re: Seller wont refund my money for not received item! :'(

    Did the seller not send it with any delivery confirmation?? If she did, the confirmation number will help track when the item was delivered, if it was.

    Check with the local post office about any parcels that might be in the system to you....give them your address and the starting destination (the name of the City from where the seller is should be enough). I had a parcel sent to me by priority mail (2 days) and it took 31 days to show up....so the parcel still may be in transit.

    My suggestion is to go to the post office in person and talk to them.

    Ebay is generally pretty good at resolving stuff. Did you pay through paypal? in which case you can file a compliant with them also.

    But since the seller seems to be so vehement that she mailed it to you, try the post office route first.
    Good Luck.
    "You never know how strong you are, until being strong is the only choice you have."

  3. #3
    Bag Fan Newbie
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    Default Re: Seller wont refund my money for not received item! :'(

    Yey!!! I concerned me for nothing! I didn't expect an anwer from them that soon! But I'd got an mail from ebay now! And it was good news! I'll get all my money back!! Pheew! :D

    But thanks a lot!!!! :D:D

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