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  1. #1
    Rising Bag Star MustBuyBags's Avatar
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    Angry I tried to list many of my bags on Ebay AND....

    they really pissed me off. I have a whole closet full of designer bags that I need to sell & I started listing my items. When I got to my 6th bag & clicked to submit the listing... I got a message saying that I was "limited" to the amount of items that I could list/revise in a 30 day period or something stupid like that! I called their customer service & was told that I had to email the trust/safety team in order to get the limit lifted. Of course there was no phone number so that I could speak to an actual person Ugh! I have been a member since 2000 & have perfect 100% positive feedback for both selling & buying so what exactly is the issue??? My husband's account is also in perfect standing with 100% positive feedback since 2002. Has anyone else had this problem & is there a way around it? I ended up listing some of my stuff on my husband's account but now that is limited as well... so I'm just stuck with stuff I need to sell... but can't list & I can't even revise the listings that I already made. How stupid is that???? I had someone offer me a little bit less than my current buy it now on two of my items. I told them I would accept that price since I had no bids so far. I tried to go & revise my listing with a different buy it now price & it wouldn't even let me do that! What the hell! I basically lost two sales because of eBay's bullsh*t! I did a live chat with customer service & they basically did nothing to help me. Here is a copy of that chat:

    System
    You are successfully connected to eBay Live Help. Please hold for the next available Live Help Agent.
    2:20:40 PM CST


    System
    Zack D. has joined this session!
    2:20:40 PM CST


    System
    Connected with Zack D.
    2:20:45 PM CST


    Zack D.
    Hello, thanks for waiting and welcome to eBay Live Help! My name is Zack. How may I help you?
    2:21:54 PM CST


    me
    i would like to change the buy it now price on my listing but it's not letting me, please help
    2:22:30 PM CST


    Zack D.
    Sure! I can understand the importance of the situation and I will do my best to assist you with this.
    2:22:55 PM CST


    me
    thank you
    2:23:20 PM CST


    Zack D.
    You're welcome!
    2:23:50 PM CST


    Zack D.
    Just to confirm are you referring to 'AUTHENTIC Louis Vuitton Trevi GM Damier Ebony'?
    2:24:06 PM CST


    me
    yes
    2:24:19 PM CST


    me
    i wanted to change the buy it now price to $1300
    2:24:25 PM CST


    Zack D.
    Thanks for confirming that.
    2:24:30 PM CST


    Zack D.
    Please give me a moment to check this for you.
    2:25:35 PM CST


    Zack D.
    Thanks for waiting. I appreciate your patience.
    2:25:50 PM CST


    Zack D.
    May I know what happens when you try to change the Buy It Now price?
    2:26:24 PM CST


    me
    it gives me a message saying that I am limited to the amount of listings/revisions in a 30 day period or something silly like that
    2:26:49 PM CST


    me
    i've been a member with perfect feedback since 2002
    2:26:49 PM CST


    Zack D.
    I see.
    2:27:15 PM CST


    Zack D.
    I can understand the situation.
    2:27:30 PM CST


    Zack D.
    I will explain you this and provide you with the information that will help you to get this cleared up.
    2:27:55 PM CST


    Zack D.
    Please let me clarify that this is a restriction placed by our Trust and Safety team to reduce the buying and selling of fraudulent items on eBay.
    2:28:05 PM CST


    Zack D.
    This isn't a punishment targeted directly towards you or your listing.
    2:28:17 PM CST


    Zack D.
    Many sellers face this restriction and it is just placed to avoid and reduce the sale of fraudulent items.
    2:28:25 PM CST


    me
    I have all the original receipts though with my name on them.. & pics on the listing
    2:28:40 PM CST


    Zack D.
    Great!
    2:28:45 PM CST


    Zack D.
    At this time I would like to put you in contact with our Trust and Safety team so that this restriction can be further reviewed.
    2:28:54 PM CST


    me
    ok
    2:29:10 PM CST


    Zack D.
    They have the required tools and resources to remove this limits.
    2:29:16 PM CST


    me
    ok
    2:29:20 PM CST


    Zack D.
    You will need state that you have a Seller鳠Restriction on your account and that you would like to have it reviewed.
    2:29:30 PM CST


    Zack D.
    Here is that link for you: eBay - Page Not Found
    2:29:40 PM CST


    Zack D.
    You just have to click on the link and then send an email to our Trust and Safety Team. Once you are done with that, you can be assured that you have followed all the correct steps that are required to get this limits removed.
    2:30:16 PM CST


    me
    is there a phone number to call though... I wanted to get this cleared up asap as there is someone who wants to purchase this item today with buy it now
    2:31:10 PM CST


    Zack D.
    I'm sorry to say but I our Trust and Safety team don't have Live / Phone Support.
    2:31:30 PM CST


    Zack D.
    You'll need to send an email to them as this issue requires investigation.
    2:31:59 PM CST


    me
    i don't understand though why I just can't adjust the price... it's not like anything else is changing?
    2:32:21 PM CST


    Zack D.
    If I'd be on your place I'd have felt the same.
    2:32:31 PM CST


    me
    if i would have listed it for that price originally it wouldn't have been an issue? Should I just end the listing & relist it then?
    2:32:35 PM CST


    Zack D.
    As this is been done through Trust and Safety team, please send them email.
    2:32:47 PM CST


    Zack D.
    They'll certainly reply with this.
    2:33:44 PM CST


    me
    honestly i'm extremely frustrated & will most likely close my account after this because i feel like this is all incredibly ridiculous
    2:34:29 PM CST


    me
    why can't someone just adjust the buy it now price for me through customer service? I don't understand
    2:35:54 PM CST


    Zack D.
    I regret the inconvenience.
    2:35:55 PM CST


    Zack D.
    As this limitation placed by Trust and Safety team they'll be in a better position to check this for you.
    2:36:10 PM CST


    me
    fine

    Seriously, what a bunch of bullsh*t! Sooooo I finally emailed the trust/safety people (since there was no way to call apparently) & they sent me an email saying that my account was now going to be suspended! for what??? All I did was ask if they could please let me change the buy it now on my listing because I wasn't able to do it myself. What is soooo wrong with that? I'm not selling fraudulent items ... I have all the original receipts for all my items AND even posted pics of them on my listings... & they even have my name on them! Sheesh. I am just very upset right now & ANY advice would be great. Thanks ladies!
    Last edited by Jess; November 29th, 2008 at 07:44 AM. Reason: profanity

  2. #2
    Karen linvline's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    i'm sorry that you have to go through all the craps from ebay..
    they are acting up and just simply suspend anyone who try to get help
    and won't release your account no matter how hard you try

    i guess you just have to deal with it... remember, don't use your husband account to sell, his account will get suspended too...
    Wish List

    Burberry Beaton in Red Patent

  3. #3
    *The TBF Elite* Maeveyblue's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    They are saying that your account is going to be suspended? That doesn't make sense. You were asking a question about adding more auctions.

    As to the whole BIN situation, I've been there. What you need to do is tell them that you can't change the BIN price and that you will refund them the difference once the auction ends and they pay.
    Thinking of...
    Chanel Black Jumbo
    LV Artsy MM
    Holy Grail: Chanel 06 Bleu Fonce Jumbo


    In the middle of every difficulty lies opportunity."
    ~Einstein~

  4. #4
    *The TBF Elite* Maeveyblue's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    Could you cut and paste the email from Ebay?
    Thinking of...
    Chanel Black Jumbo
    LV Artsy MM
    Holy Grail: Chanel 06 Bleu Fonce Jumbo


    In the middle of every difficulty lies opportunity."
    ~Einstein~

  5. #5
    Bag Junkie navymom's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    Ebay will put you in the penalty box for questioning them. I see some very small person who is sitting in front of a red "suspend" button and if you ask a question, he pushes the button and you can't do a thing about it.
    As a matter of fact, if you try to continue to question them, they will threaten you with a 90 day suspension! Nice, isn't it?
    NavyMom

  6. #6
    Totally Purse Obsessed Arianne12's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    Something similar happened to me too a couple of times. I was only listing one item and I wanted to make a revision, but they won't allow me saying that I have a 30 restriction whatever... I contacted live chat... not help at all! So I ended my listing and tried to relist the item after the changes and couldn't do it. I am so sick of ebay! I only sell my bags through fashionphile.com now. I ship them the bag, they take care of everything and I get a check. For me it's worth it cause I get paid in US dollars which is a lot stronger than our currency at the moment.

  7. #7
    <3 RM TaraPep's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    I have been in a similar situation recently as well.... I know how you feel .... very aggravating. I'm still suspended at the moment ....

  8. #8
    Bag Admirer
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    Default Re: I went to many of my bags on Ebay AND....

    Arg....

    I wanted to pull my hair out just by reading your post. Really can't stand that kind of attitude.

    Hope that your account will get unsuspended soon.

  9. #9
    Bag Junkie Jill's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    Wow, Ebay never cease to amaze me.


  10. #10
    LVphiliac Gerri in Japan's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    that happens a lot to me as well... but ebay is the easiest and cheapest to sell stuffs so I just suck it

  11. #11
    Moderator/Blogger VivaLaJuicy's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    uhhh... ebay...

    Sorry they did that to you...

  12. #12
    Bag Fan Newbie
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    Default Re: I tried to list many of my bags on Ebay AND....

    Quote Originally Posted by MustBuyBags View Post
    Seriously, what a bunch of bullsh*t! Sooooo I finally emailed the trust/safety people (since there was no way to call apparently) & they sent me an email saying that my account was now going to be suspended! for what??? All I did was ask if they could please let me change the buy it now on my listing because I wasn't able to do it myself. What is soooo wrong with that? I'm not selling fraudulent items ... I have all the original receipts for all my items AND even posted pics of them on my listings... & they even have my name on them! Sheesh. I am just very upset right now & ANY advice would be great. Thanks ladies!

    Sorry you're having so much trouble. I would actually say that you are lucky that you can list 6 items. some ebayers with a limited number of feedback (even if they have been members for a long time) can only list one item per 30 days and I've heard most can only list 2. The only problem is that ebay kind of has the market cornered as far as auctions go. Does anyone else know of any other auction sites?

  13. #13
    ~♥~ Just Married ~♥~ daisydeadpetals's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    The same sh*t happened to me just the other day! And then when I asked them why, I got put on a 90 day suspension!!!
    And then I noticed today that someone with only 5 freakin' feedbacks has a bunch of designer stuff up for sale!!! WTF???

    I'm sorry you're going through this, I'm in the same boat as you.

  14. #14
    *Moderator* vuittongirlxoxo's Avatar
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    Default Re: I went to many of my bags on Ebay AND....

    The same thing happened to me!!! I tried contacting live chat, but as with you, they were useless. I wrote 2 e-mails to Trust & Safety. They responded with a stupid answer basically saying they didn't have any idea why limits were being placed on my account. Luckily my account didn't get suspended though. Best of luck to you & everyone else going through this.

    wishlist..
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  15. #15
    I give up ^_^
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    Default Re: I went to many of my bags on Ebay AND....

    Sorry this happened to you. they suck when it comes to selling expensive or designer items. I rather use craigslist although it takes a couple of months to sell something.

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