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  1. #1
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    Default getting my money back?

    i bid on a coach coupon the other day that included free overnight UPS shipping. the coupon expires the 23rd (the dates for the coupon are included on her auction page) when i checked out, it said estimated delivery on 20 nov. i had emailed the seller for a tracking number.... no response..... also... no coupon yesterday. however i did finally have a response from her that she had a family emergency and had to fly to texas..... BUT her boyfried was supposed to overnight the coupon to me.... and that she would find out what was up and get back to me ASAP.... well... UPS came and went again today... last chance to get the coupon on time to use it.... and still no coupon.....

    so my question is..... if her boyfriend finally decides to send the coupon or she gets back to colorado and sends it.... with it arriving too late to use (since the dates ARE included in the auction).... can i get my money back via paypal?

    (and no.... it's not a large amount of money... but i'm really ticked cuz i could have bid on other auctions after hers that were even cheaper for the coupon... and they probably would have arrived on time! so yes... i want my money back now!)

    of course... this is all assuming that she won't willinginly refund it... i haven't gone there cuz i hoped that it would arrive today.... i'll be asking for the refund when i get home from work this evening... i'm just asking questions beforehand!

    thanx!

  2. #2
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: getting my money back?

    Take a deep breath. I am sure the seller will refund your money (hopefully). Sometimes emergencies do come up.

    Again, I am really sorry. :hug:
    W I S H ♥ L I S T
    Loving my collection!

  3. #3
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    Default Re: getting my money back?

    the thing i'm most p!ssed about is now i'm not getting my coach that i was all excited about getting.....

    *sigh*.... ok.... i'll stop dwelling......

  4. #4
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: getting my money back?

    Did you try calling your local Coach store?
    W I S H ♥ L I S T
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  5. #5
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    Default Re: getting my money back?

    no..... i'm a new coach customer.... so none of the SA's would know me :o(

  6. #6
    I am now LVholicmum juicyholicmum's Avatar
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    Default Re: getting my money back?

    Oh Goodluck I hope you get your money back...

  7. #7
    Moderator/Blogger VivaLaJuicy's Avatar
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    Default Re: getting my money back?

    You should get your money back, I hope the seller agrees as well. Good Luck!

  8. #8
    Rising Bag Star balihai88's Avatar
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    Default Re: getting my money back?

    desertbriez I'm so sorry the seller was such a flake (sellers make up the most ridiculous/elaborate stories about - I suppose they could be true but I'd guess most of the time not). It irks me when people sell PCE cards, I always give mine away!

    Anyway, since the card (if you ever get it) will not be of any use because of the delay on her part in sending it, she should absolutely refund your $. Especially, again, since it didn't cost her anything and she was just trying to profit.

  9. #9
    Coach Addict serendipity's Avatar
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    Default Re: getting my money back?

    I always throw mine out as well. Maybe I should keep them just in case some on here needs them.
    I hope that you are able to get a refund.

    Done...I think...Until I find something that catches my eye

  10. #10
    Bag Junkie Jill's Avatar
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    Default Re: getting my money back?

    I had the same problem when i was purchasing gig tickets.. Paypal covers all transactions under $1000 i think.. So chances are youll be completely covered! Good luck and keep us posted!


  11. #11
    Rising Bag Star londonhandbagseller's Avatar
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    Default Re: getting my money back?

    Just tell paypal that same story as you stated above and im sure they will

    give you your money back.I myself just had a case on paypal with someone selling me wheels for my tt which clearly stated that would fit the tt on the selling page and i even emailed the seller to confirm this and he was so damn sure they would fit,i bought them on his word,

    then when they arrived they didnt fit lol but i told paypal this and they have

    got me to ship them back to him ,which i did last week,and now fingers crossed lol i should get a refund back this week lol

    SO have faith in the truth cos sometimes the system does work lol

  12. #12
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    Default Re: getting my money back?

    everything worked out!!!!!!!!!!

    yesterday i waited until after the 2nd UPS truck went by (i don't know why my deliveries always seem to be at 10:00ish in the a.m.... but then another truck goes by about 4:00ish).... but anyways.... since the auction said UPS overnight delivery... as soon as he went by i emailed the seller and asked if she would be refunding my money.... she responded later that evening and said she would, but asked did i check my USPS mail, as her BF had paid to assure i would get it.... (but still no tracking info, etc.) and that if i didn't get it, she also wanted to know, as she wanted her money back from the post office....

    so i wrote back saying we'd see what tomorrow (today) brings.... well first thing this a.m. i called our friend who works at the P.O. and asked how they deliver express mail... he called back saying (1) it was at the P.O. and (2) they had til 3:00 to deliver it and (3) did we want him to ask his boss if we could pick it up with ID!!!!! uhm... YES!!!!!!!!!!!!

    sooooooooooooooooo she did get it sent and i'm thinking it really was her BF who was gaffing me off.... cuz her other feedback is all about her fast shipping is, etc.... i don't know the nature of her family emergency... sickness? death? but i can understand (now that my purse is safely ordered) that sending me a coupon that cost her more to send than i paid her... wasn't her first priority... but at least she was conscientious (spelling?) enough to ask her BF to take care of it before she left.... (and hubby told me if i had left him in charge of mailing a coupon to someone... he wouldn't make it a priority in his life either... giving me the guy perspective of it... metn just don't understand!)

    so, as i said... my purse is ordered and i can't wait to get her!!! (and i've already found another one i want, if it's still available, in a month or so!)

    and now i have another question..... feedback.... what should i say/do/score her? she did come through.... granted i wasn't pleased with the communication but i've justified that for her in the previous paragraph, sort of..... and i was supposed to receive it on the 20th, whereas it wasn't even sent til the 20th... so again..... mark the little stars down? or give her a break since it was BF and not her? opinons? suggestions? recommendations?

    did i mention that i can't wait to get my purse!!!!!!!

  13. #13
    ♥ Moderator ♥ Zombiegirl's Avatar
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    Default Re: getting my money back?

    I would totally leave her POSITIVE feedback! You got the coupon AND she lost money by overnighting it for FREE! Be happy that everything worked out!


    CONGRATULATIONS!!
    W I S H ♥ L I S T
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  14. #14
    Official Bagista iloveshopping's Avatar
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    Default Re: getting my money back?

    I am glad that everything worked out!

  15. #15
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    Default Re: getting my money back?

    glad it worked out ,congrats


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