I really agree with you, Magnolia Lane! They are so not convenient. A few weeks ago I put a couple of things in my shopping cart on Diabro. All of a sudden, my email account was hit with 3 emails from them, stating that my orders for 3 of the SAME pairs of Louboutins were confirmed. I'm sorry, but I do not buy 3 of the exact same things--but the point is, I never pressed confirm to buy. Luckily, they replied to my worried email and canceled my orders, blaming it on the computer system. My opinion is, if your policies are such a pain to deal with, your system should be flawless.
Also, their claim about the Japanese being "the most discerning market" is borderline offensive at the least. Very uncosmopolitan of them. It's a turn-off.
